F&btrainee- Anantara Convento di Amalfi Grand Hotel

1 settimana fa

Amalfi, Campania, Italia NH ITALIA SPA A tempo pieno

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.


Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi Grand Hotel is a fine example of a sympathetically refurbished monument.

It scores just as highly when it comes to location. It's perched on top of an 80-meter cliff, with spectacular views of the Amalfi coast. But it's also only 5 minutes' walk from Amalfi's harbor and town center.
Completely renovated in 2023, almost all of our 52 rooms look directly out to sea.

The hotel has 2 first-class restaurants: the main restaurant, Dei Cappuccini, serves an Italian and Mediterranean inspired menu made up of gourmet dishes and The La Locanda della Canonica - Pizzeria by Gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, Neapolitan, pizza-master Gino Sorbillo.

There is also an infinity outdoor pool, a free panoramic gym and a SPA.
Anantara Convento di Amalfi Grand Hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces

F&BTRAINEE- ANANTARA CONVENTO DI AMALFI GRAND HOTEL:
We are looking for a F&B Trainee for our luxury 5* hotel Anantara Convento di Amalfi Grand Hotel.

KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues.

Within this, the key responsibilities for this position are:

To work as a team with colleagues in all departments, to ensure timely service and a smooth running operation.
Participate in F&B department projects to grow and achieve excellence.
Assist the Maitre d' in handling administrative aspects of the role.
Aid the Maitre d' in managing costs and placing orders.
Collaborate with the restaurant department in operational tasks.

To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.

Check out with your Supervisor before leaving your station or the floor for any reason

To have a full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have.

Follow all safety policies to ensure a safe work area
Follow all reasonable work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel
Maintain your station in accordance with standards at all times
Develop a complete knowledge of menus
Learn and correctly use the Point of Sale equipment and follow procedures
Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
ensure a safe & hygienic work area, and uphold the privacy rights of the guests.

HOW YOU CAN SUCCEED IN THIS ROLE
Within Anantara, the top-performing people who do this job always demonstrate the following attitude:

Working with Others:

They always try to anticipate and exceed the needs of customers and colleagues
They use their own initiative and good judgement to solve problems in a calm and efficient way
They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team
They act with personal professionalism and integrity at all times

Taking Responsibility:

They always conduct business honestly and fairly. They keep sensitive information confidential.
They can prioritize their workload effectively and be organized and structured at work
They manages their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy.

Delivering Results:

They are committed to meeting and exceeding all performance standards
They constantly look to develop their own professional skills and abilities
They perform job tasks in line with established policies and procedures
They always try to provide a top-quality experience to all our guests.

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