GUCCI Team Manager

7 giorni fa

Milano, Lombardia, Italia Kering SA A tempo pieno

GUCCI Team Manager - Malpensa Airport page is loaded

GUCCI Team Manager - Malpensa Airport Apply locations Milano - Malpensa Airport, Terminal 1 time type Full time posted on Posted 3 Days Ago job requisition id R122379

Summary

Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Discover more about Gucci at

Job Description

Role Mission

The TM is responsible for maximizing store performance in order to overachieve targets and goals with a strong focus on team management and development.
Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients.
The TM is responsible for ensuring the team demonstrates exceptional service culture and client experience, representing the brand as a Gucci Ambassador by promoting its values.

Team

  • Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
  • Working on the shop floor, the TM will be in constant contact with the team and what is happening on a daily basis.
  • Provide support and ongoing feedback to client advisors to ensure their development, motivation and sense of belonging.
  • Conduct regular performance conversations to discuss results and develop action plans.
  • •Conduct on spot coaching to ensure consistent client experience.
  • Participate in attracting, recruitingand onboarding a high performing team.
  • Partner with Store Manager and Human Resources for all employee relations issues to ensure effective resolution.
  • Make sure that all the company policies and procedures are followed by all the team members.

Client

  • Lead and inspire the team on executing superior client experience, ensuring the hospitality mindset within the team.
  • Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele.
  • Lead the execution of clientelling activities with the store team,developing actions to reach the goals and KPIs.
  • Demonstrate leadership by playing an active role on the sales floor.

Product

  • Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.
  • Partner with Merchandising team providing effective feedback on products, stock situation and specific requests for the store in order to grow the business. Collaborate with VM team in order to maximize the category potential while guaranteeing that the image of the store is maintained according to guidelines.
  • Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.

Job Type

Regular

Start Date

Schedule

Full time

Organization

Luxury Goods Italia S.p.A About Kering

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.

By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: "Empowering Imagination". In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.

Join us to shape the Luxury of tomorrow with us.

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