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Cluster Conference and Events Sales Executive/agent
3 mesi fa
A Cluster Conference and Events Sales Executive/Agent will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.
What will I be doing?
As Cluster Conference and Events Sales Executive/Agent, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.
The Conference and Events Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business.
Specifically, a Conference and Events Sales Executive will perform the following tasks to the highest standards:- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Manage an events schedule to maximise yield
- Focus on a consistently executed upselling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
What are we looking for?
A Cluster Conference and Events Sales Executive/Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Demonstrated previous experience working in the Conference and Events function
- Knowledge of the hotel property management systems
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
And, our amazing Team Members are at the heart of it all