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Business Development
3 mesi fa
Teleperformance Knowledge Services (TP KS) è la società di consulenza operativa del Gruppo Teleperformance.
Nel 2023 il gruppo ha raggiunto l'eccezionale traguardo di un fatturato di oltre 10 miliardi di euro e, con la recente acquisizione di Majorel, il nostro team globale si è ampliato fino a raggiungere i dipendenti nei cinque continenti, servendo oltre 170 Paesi e servendo con competenza più di 300 lingue e dialetti.
Ad inizio 2024 Teleperformance lancia il ramo dei servizi digitali, **TP Infinity**, per servire meglio i clienti a livello globale attraverso servizi di consulenza, progettazione e integrazione di sistemi. TPKS è uno dei pilastri di TP Infinity e prenderà la denominazione TP Infinity Italia. I membri del team di TP Infinity supporteranno i propri clienti e lavoreranno in stretta collaborazione con i team di Teleperformance e i loro clienti per consentire processi aziendali più rapidi, efficienti e migliorati, in grado di offrire esperienze migliori ai clienti.
In questo scenario TPKS, ha l'importante compito di combinare l'expertise acquisito nei suoi 20 anni di storia, nella realizzazione di sofisticate ricerche di marketing con innovativi strumenti Analytics, con la mission di TP nella gestione innovativa della Customer Experience Omnicanale.
**LA POSIZIONE**
Al fine di ampliare il nostro organico siamo alla ricerca di un profilo **Business Developer - CX & Analytics services.**
La persona selezionata farà parte del nostro team Sales e lavorerà come diretto riporto del CEO confrontandosi con clienti a livello nazionale e internazionale.
**COMPITI E RESPONSABILITÀ**
- Sviluppare e implementare strategie di vendita efficaci, che si allinei con i nostri prodotti e servizi di consulenza e tecnologia, garantendo una crescita dei ricavi costante e un'espansione del mercato.
- Identificare potenziali clienti, instaurare contatti e generare nuove opportunità di business;
- Elaborare proposte commerciali mirate, allineate alle esigenze specifiche dei clienti, garantendo elevati standard di soddisfazione;
- Contattare potenziali clienti e gestire il processo di vendita dalla fase iniziale alla chiusura del contratto;
- Creare proposte commerciali personalizzate basate sull'analisi delle esigenze del cliente e allineare i team di delivery per garantirne il successo;
- Esplorare il mercato per individuare nuove opportunità di business in diversi settori e fornire input per migliorare l'efficacia delle offerte aziendali.
**COSA OFFRIAMO?**
- Inserimento in un contesto unico nel suo genere, un'azienda di medie dimensioni caratterizzata dalle solide competenze tecniche combinate con uno stile informale e flessibile, inserita in un contesto multinazionale che offre ampie possibilità di crescita in Italia ed all'estero;
- Un pacchetto di sicuro interesse commisurato alla comprovata esperienza in ambito commerciale con focus sull'acquisizione di nuovi clienti;
- Un team di lead generation a supporto dell'attività commerciale
- Ambiente di lavoro stimolante e collaborativo, dove le idee vengono valorizzate e l'intraprendenza è incoraggiata, permettendoti di crescere professionalmente e personalmente;
- Possibilità di partecipare attivamente alla definizione delle strategie di business e di influenzare direttamente il processo decisionale, offrendo un'opportunità unica di far parte del processo di crescita e sviluppo dell'Azienda;
- Programmi di formazione e sviluppo professionale personalizzati, progettati per potenziare le tue capacità di vendita e di leadership, consentendoti di raggiungere nuovi traguardi e avanzare nella tua carriera.
**CHI STIAMO CERCANDO?**
- Laurea in Economia, Ingegneria o affini;
- 8-10 anni di esperienza comprovata nel ruolo di Business Developer in contesti consulenziali o tecnologici;
- Ottima padronanza della lingua inglese (C1), sia nella comunicazione orale che scritta, essenziale per interagire efficacemente con clienti e colleghi a livello internazionale;
- Buona conoscenza delle soluzioni e dei servizi digitali, inclusi software, hardware e tecnologie emergenti, con la capacità di tradurre concetti tecnici in proposte di valore;
- Mentalità analitica ed abitudine a gestire l'attività commerciale avendo i dati di mercato e del funnel di vendita come solidi riferimenti;
- Esperienza nel costruire e mantenere relazioni durature con i clienti, dimostrando fiducia, credibilità e un approccio centrato sul cliente.
**Unisciti a noi e generiamo valore insieme**
Roma - Milano
Contratto di lavoro: Tempo indeterminato
Esperienza:
- Business Development: 8 anni (Preferenziale)
Lingua:
- Inglese (Preferenziale)
