Lavori attuali relativi a Customer Success Manager - Milano, Lombardia - Docebo
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Success Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers. The Customer Success Manager contributes to the customer success strategy, ensuring effective...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Success Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers. The Customer Success Manager contributes to the customer success strategy, ensuring effective...
-
Customer Success Manager
3 giorni fa
Milano, Lombardia, Italia MARKT-PILOT A tempo pienoYour Mission:As a Customer Success Manager at MARKT-PILOT, you will be responsible for accompanying our customers throughout their entire life cycle with our MARKT-PILOT solutions. This includes preparing, organizing, and implementing customer workshops, creating and presenting data analyses, and supporting other team members in data processing and...
-
Customer Success Manager Italy
7 giorni fa
Milano, Lombardia, Italia Agicap A tempo pienoAbout AgicapAgicap is a fast-growing financial management solution for SMEs and Mid-Market companies. Our innovative product helps CEOs and Finance teams efficiently manage and forecast their cash flow, pay their suppliers, and get paid. With a strong customer-centric culture and a highly passionate team, we are committed to building a company where people...
-
Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This OpportunityThe Senior Customer Success Professional is a key leadership role responsible for driving customer satisfaction, retention, and growth by building strong relationships with customers. This role contributes to the customer success strategy, ensuring effective execution, and driving continuous improvement to deliver exceptional customer...
-
Customer Success Manager Italy
1 settimana fa
Milano, Lombardia, Italia Agicap A tempo pienoAbout AgicapAgicap is a fast-growing European company that provides a financial management solution for SMBs and Mid-Market companies. Our innovative product allows CEOs and Finance teams to efficiently manage and forecast their cash flow, pay their suppliers, and get paid.Job DescriptionWe are seeking a highly motivated and experienced Customer Success...
-
Customer Success Manager Italy
1 settimana fa
Milano, Lombardia, Italia Agicap A tempo pieno**About Agicap**Agicap is a leading provider of financial management solutions for small and medium-sized businesses (SMBs) and mid-market companies. Our innovative platform allows CEOs and finance teams to efficiently manage and forecast their cash flow, pay their suppliers, and get paid.**Our Ambition**We aim to become the global financial management...
-
Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia 3Shape AS A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at 3Shape A/S. As a key member of our organization, you will play a crucial role in driving our mission to revolutionize the dental industry.Key ResponsibilitiesCustomer OnboardingCollaborate with our Customer Support team to ensure a seamless onboarding...
-
Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia 3Shape AS A tempo pienoAbout 3Shape A/S3Shape A/S is a leading provider of digital dentistry solutions, committed to transforming the dental industry with innovative technologies that improve patient care and streamline dental workflows.Job SummaryWe are seeking a highly skilled and experienced Customer Success Manager to join our team. As a key member of our organization, you...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia BizAway A tempo pieno**About the Role**We are seeking a highly motivated and results-driven Customer Success Manager to join our Sales Team at BizAway. As a key member of our team, you will be responsible for driving growth and success for our existing and new corporate clients.Key Responsibilities:Manage and grow a portfolio of existing clients, identifying opportunities for...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia BizAway A tempo pieno**About the Role**We are seeking a highly motivated and results-driven Customer Success Manager to join our Sales Team at BizAway. As a key member of our team, you will be responsible for driving growth and success for our existing and new corporate clients.Key Responsibilities:Manage and grow a portfolio of existing clients, identifying opportunities for...
-
Customer Success Manager Italy
7 giorni fa
Milano, Lombardia, Italia Agicap A tempo pienoAbout AgicapAgicap is a fast-growing European company that has revolutionized the way businesses manage their cash flow. With over 7,000 customers and a revenue growth of over 100% YoY for the past 3 years, we are one of the most promising scale-ups in Europe.Our MissionWe aim to become the global financial management solution for SMEs and Mid-Market...
-
Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia Docebo A tempo pienoJob DescriptionThe Customer Success Manager is a key role at Docebo, responsible for empowering our customers to achieve their goals and maximize the value of our platform. This position requires a strong understanding of business and learning strategy, as well as excellent communication and problem-solving skills.Key Responsibilities:Customer Advocacy:...
-
Customer Success Manager
3 giorni fa
Milano, Lombardia, Italia Ogury A tempo pienoAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Ogury. As a key member of our sales team, you will be responsible for partnering with clients to determine their campaign objectives and crafting insights-driven RFP responses.Your primary focus will be on ensuring campaign success throughout the sales cycle, working...
-
Customer Success Manager
5 giorni fa
Milano, Lombardia, Italia Ogury A tempo pienoAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Ogury. As a key member of our sales team, you will be responsible for partnering with clients to determine their campaign objectives and crafting insights-driven RFP responses.Collaborate with Sales to develop client-centric solutions and drive campaign success.Liaise...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Formalize A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at Formalize. As a key member of our Customer Success team, you will play a vital role in securing a best-in-class onboarding and service experience for our growing customer base.Key ResponsibilitiesWork closely with our customers to solve problems, create...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Ogury A tempo pienoAbout the Role:Ogury, a global adtech company, is seeking a skilled professional to join our team as a Customer Success Manager. In this role, you will be responsible for partnering with Sales to determine client campaign objectives and crafting insights-driven RFP responses. You will also be the client's advocate, liaising with AdOps, Insights, Design, and...
-
Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Ogury A tempo pienoAbout the Role:Ogury, a global adtech company, is seeking a skilled professional to join our team as a Customer Success Manager. In this role, you will be responsible for partnering with Sales to determine client campaign objectives and crafting insights-driven RFP responses. You will also be the client's advocate, liaising with AdOps, Insights, Design, and...
-
Customer Success Manager AWS
7 giorni fa
Milano, Lombardia, Italia TD SYNNEX A tempo pienoAbout the RoleWe're seeking a highly skilled AWS Customer Success Manager to join our team at TD SYNNEX. As a key member of our organization, you will be responsible for optimizing business processes, driving customer engagement, and providing strategic support to our AWS business.Key ResponsibilitiesScout and onboard new partners through proactive...
-
Customer Success Manager
3 giorni fa
Milano, Lombardia, Italia BizAway A tempo pienoUnlock Your Potential with BizAwayWe are seeking a driven and enthusiastic Customer Success Executive to join our dynamic Sales Team. As a key player in our growth strategy, you will be responsible for managing and growing a portfolio of existing clients, onboarding new corporate clients, and identifying opportunities for upselling and cross-selling.Your Key...
Customer Success Manager
3 mesi fa
The Customer Success Manager is responsible for empowering Docebo customers to connect their goals and challenges with solutions in our platform while increasing usage and adoption to ensure value realization and renewal.
The role will be working with a portfolio of customers as determined by current business requirements and structure.Responsibilities:
Be the primary contact and advocate for Docebo customers;Expert in Learning Management System (LMS) adoption and use case expansion with the ability to provide best practices, guidance, and consultation on proper utilization of an LMS (Docebo) to drive best-in-class learning programs and strategy;Demonstrate knowledge of business and learning strategy engineering, realization, and optimization - moving from business outcomes into real-life solutions and their successful implementation;Master the Docebo product suite and act as an expert resource for customers on how to configure, leverage, and expand their usage to achieve business outcomes;Manage customer expectations of Docebo products, processes, services, and other resources;Successfully leads deal-related escalations with the support of their direct manager;Work with multiple customer stakeholders and personas including but not limited to LMS administrator/system owner, technical resources, decision makers/executives;Understand, analyse and prioritise business and technical requirements in order to guide customers in how to realise/ implement them within Docebo;Successfully explain/ convey technical concepts to a non technical, business oriented audience comprised of various stakeholders with different backgrounds;Manage account retention and renewal rates for your portfolio of customers, proactively working to avoid downgrade and churn;Collaborate with and leverage internal teams and resources to provide an exceptional Docebo experience for customers;Support the generation of upsell and expansion opportunities from new product feature adoption and user plan upgrades, through insightful discovery of needs, excellent product demonstration and validation of requirements, and positioning of value;Manage a book of business with a growth mindset, demonstrating an understanding of targets, goals, forecasts, and other key business metrics;Leverage the success and value that Docebo provides to secure referrals, case studies, and positive reviews through the Docebo advocacy programs;Actively contribute to the development of the Customer Success Team strategies/ initiatives/ projects for scale, growth, and increased quality of service
Requirements:
Minimum of 3 years experience in a customer-facing role;Fluent Italian and English is a MUST Experience working with B2B accounts in SaaS industry;Proven track record of consistently assisting customers in achieving their desired business outcomes to drive upsell and cross-sell opportunities;Strong written and oral (live and virtual) communication skills;Able to build relationships and rapport virtually;Ability to handle high-pressure situations and varying work volumes;Ability to autonomously balance time and effort to achieve goals;Strong problem-solving skills;Self-driven and collaborative;Knowledge of HR / LMS technologies is desired;Ability to travel, with notice, up to 25%
#J-18808-Ljbffr
