Lead Services Specialist

2 settimane fa

Florence, Toscana, Italia Baker Hughes Gruppe A tempo pieno

Do you love collaborating with teams to solve complex problems and deliver solutions? Do you enjoy being part of team that provides high-quality services for our customers? Join a team that delivers essential projects The Knowledge Services (KS) business unit operates within Gas Technology Services (IET GTS).

Incorporating the capabilities and portfolio of Customer Training, Digital Services, Advanced Engineering and Advisory Services.

Partner with the best With the new Outcome Based Service (OBS) commercial model.

KS has the aim to create new value proposition solutions to our customers, using customized commercial models and reward schemes.

The Project Manager reports into the KS Delivery Leader.

As a Lead Services Specialist - Services Project Management, you will be responsible for:

Driving all activities related to the supervision, organization, execution of a service project, including scope, time, contract cost and quality management.

Being responsible for project methodologies and standards including scheduling and control, to fulfill a customer order or need according to project.

Planning and implement projects, managing the project scope of work and coordinating the assigned network of resources (including contractors).
Interacting with customers assuring project delivery. Handling correspondence, provide updates, scheduling, execution of projects, customer satisfaction and negotiate/coordinate with internal stakeholders.
Understanding customer needs and make sure these align with the project scope, therefore communicating accordingly to manage expectations.
Having the ability to manage invoicing/payment collection. Predict, deliver sales and contribution margin for projects. Manage costs supporting collection/handling.
Identifying opportunities to expand the project in ways that bring value to our customer and satisfy our profitability requirements.
Supporting KS ITO during change orders negotiation with the customers.
Fuel your passion To be successful in this role you will:
Have a Master's in Economics or Engineering (Mechanical/Aeronautical advantageous) from an accredited foundation.
Be fluent in English both in written and verbal.
Have exceptional interpersonal and communication skills with proven analytical and organizational ability.
Have proven experience in project management in gas services. Be familiar with project management software to manage project gantt, project resources.
Be available to travel for customer's meeting.
Have proven experience in project management in gas services demonstrating effective problem identification and solution skills.
Have the ability to coordinate several projects simultaneously and the ability to influence others and lead small teams.
Have the ability to lead initiatives of moderate scope and impact.

Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

In this role, we can offer the following flexible working patterns:

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us Our people are at the heart of what we do at Baker Hughes.

We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work.

We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.


Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits

About Us:
We are an energy technology company that provides solutions to energy and industrial customers worldwide.

Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.


Join Us:


Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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