Bottega Veneta Client Advisor
7 giorni fa
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job Description We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Milan, Sant'Andrea Flagship store.
Your opportunity:
The Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand in order to build strong relationships with them and to create joyful, personalized, and memorable experiences.
SALES PERFORMANCE Finalizes sales targets achievements in line with Company strategyEfficiently manages time to accomplish the tasks assignedRepresents Bottega Veneta brand imageCLIENT EXPERIENCE Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client JourneyCollects and updates client information to ensure an efficient use of CRMEmbraces the clienteling culture of building strong and long-term relationship with clientsSTYLING Understands luxury, the collections and fashion trendsWorks on silhouettes, brings alternative items to get clients to discover more about the collectionWith the creative vision in mind, confidently advices clients as to how they can style the piecesSTORE OPERATIONS Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful informationKnows and applies company policies, procedures and guidelinesWho you are: Previous Sales experience of 1-2 years preferably in Fashion & Luxury contextsExcellent client service attitude and high flexibility to adapt to several types of ClientsExcellent communication and emphatic skills Good team playerMultitasking, flexibleCapacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolioFluency in English is mandatoryWhy work with us? This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce.We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.
It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Job TypeFixed Term (Fixed Term)Start Date
Schedule
Part timeOrganization
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A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way.
We capture these beliefs in our signature:
"Empowering Imagination". In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
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