Lavori attuali relativi a Customer Solution Analyst - Bardi, Emilia-Romagna - Adecco Italia S.P.A.


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Customer Solution Analyst

3 mesi fa


Bardi, Emilia-Romagna, Italia Adecco Italia S.P.A. A tempo pieno

Marketing / Comunicazione / Media / Giornalismo - Responsabile Customer Service Località Assago , Milano Riferimento esterno CUSTOMERSOLUTIONANALYST-LG68/ Adecco Inclusion cerca, per società di un noto gruppo internazionale di Food&Beverage, una risorsa nel ruolo di Customer solution Analyst di supporto per le attività di customer service, gestione degli ordini e reportistica.Il Csa è fortemente coinvolto nelle attività amministrative, di reportistica e di risoluzione dei reclami dei clienti, con il compito di fornire un supporto end-to-end al cliente durante tutto il processo di gestione degli ordini per i prodotti Nestlè.Ti occuperai di:- Acquisizione della domanda (manutenzione della tabella sap, gestione del processo degli ordini Edi)- Modifica dell'ordine (prezzo, quantità, data di consegna della richiesta)- Intraprendere azioni correttive per risolvere i problemi che influiscono sul flusso degli ordini- Contatto quotidiano con i clienti, la forza vendita e i clienti interni (impostazione dei prezzi, credito, logistica, supporto alle vendite)- Raccogliere tutte le richieste dei clienti e inoltrarle al reparto competenteSi richiede:- 6 mesi o 1 anno di esperienza nella gestione degli ordini, reportistica, amministrazione logistica, back office logistico;- Buona conoscenza di Excel;- Ottima conoscenza di SAP;- Buona conoscenza della lingua inglese;- Buona conoscenza di Power BI;Disponibilità oraria: Totale disponibilitàI candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su .Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del #J-18808-Ljbffr