KEY ACCOUNT MANAGER
21 ore fa
Our client is Argenx, a fast-growing global immunology company committed to improving the lives of people suffering from severe autoimmune diseases. Thanks to colleagues based in Europe, the United States and Japan, Argenx translates immunology breakthroughs into a world-class portfolio of novel antibody-based medicines. Argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, their first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases. For the expansion of the Italian team, Argenx is looking for a: Key Account Manager Triveneto The Key Account Manager’s (KAM) main responsibility is to meet business objectives by removing key barriers to the best possible outcomes for patients and argenx. These include local access hurdles, account identification, market development, territory definition, and the creation of territory-specific strategic account plans that are linked to the overall product strategy. The KAM will be accountable for area sales targets, market share, and other related business performance metrics for their territory, in addition to supporting the execution of marketing initiatives. The KAM is the primary point of contact for healthcare professionals and must serve as the champion for patient-centric and customer-focused strategies in the territory. The KAM must strictly adhere to internal policies and local regulations governing the segregation of duties between commercial, medical, and market access functions. Activities must be executed in a compliant manner, with clear role separation and appropriate collaboration with cross-functional colleagues. Any educational, scientific, or access-related engagement must involve the appropriate internal stakeholders to ensure compliance and mitigate conflicts of interest. Key Responsibilities/Scope of the Job • Proactively identify opportunities to accelerate the growth of the brand VYVGART® in Italy, in partnership with the local medical team and the regional teams. • As an ISF, promote in all circumstances (remote interactions, face-to-face, staff meetings, congresses) safe and effective use of our product, in accordance with the product label, to ensure that the benefits and long-term value of the product are fully understood. • Develop, own, and execute comprehensive territory and account plans, including customer targeting strategies, in line with country plans and partnership with Medical Affairs and cross-functional partners. • Provide insights to shape the marketing strategy and lead the execution of promotional initiatives, including omnichannel activities, leveraging regional assets and strategic direction. • Develop and implement a market access plan to secure inclusion in local and regional formularies, in collaboration with the Market Access function. • Achieve pre-launch and post-launch KPIs, including customer engagement, account planning, and volume-based performance targets. • Perform in-depth analysis of the assigned territory to identify, assess, and develop relevant centers for diagnosis and treatment with Vyvgart. • Build and nurture trusted relationships with key stakeholders, gaining a deep understanding of customer needs to ensure competitive advantage. • Ensure timely and accurate delivery of products and services by working collaboratively with internal teams (commercial, supply chain, compliance) and external partners (hospital pharmacists, tender managers, listing committees). • Maintain accurate and up-to-date customer data in CRM systems; deliver timely reporting to inform strategic decisions. • Conduct all activities to the highest ethical standards in accordance with country's code of practice and local laws and regulations. • Engage with key customers to ensure access to VYVGART® at sites of care and support the logistical setup for product listing, ordering, and administration. Skills/Knowledge: Highly developed selling skills, commercial acumen and business insights Significant key account management experience and capabilities Ability to work collaboratively and effectively within cross-functional teams and networks. Demonstrated communication skills within a multi-cultural and multi-lingual global environment. Is agile and demonstrates adaptability, comfort with ambiguity, trust-building, and resilience. Derives energy from operating in a dynamic, complex, fast-moving, and frequently changing business environment. Demonstrable experience with project management, proactive planning, priority setting, and securing alignment. Drives toward outcomes. Ambitious, inquisitive by nature, a quick study, with demonstrated eagerness to continuously learn, self-improve, and develop. This includes being comfortable giving and receiving feedback in a diverse environment. Passionate and prepared to lead and contribute to our culture, which is driven by our corporate values of co-creation, innovation, empowerment, excellence, and humility Education / Experience • University degree in Life Sciences (Medicine, Pharmacy, Biology, Biotechnology). • Demonstrated track record of success in commercial roles within the biopharmaceutical industry, ideally in specialty care and/or hospital settings. • Background in rare diseases or neurology is considered a strong advantage. Other • Field-based • Significant territory travel, occasional overnight stays when required Location Veneto At Argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. Argenx is proud to be an equal opportunity employer.
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