Information Technology Support Specialist

3 settimane fa

Milan Lombardy Italy, Provincia di Milano Sharp Brains A tempo pieno

Role: End User Computing (Desktop Analyst) L1-Onsite services Experience/Skills: ● 2-4 years of experience in Onsite support ● Knowledge and experience on windows 7 OS ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break fix services for laptops and desktops. ● Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). ● Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools, remote support tools, MS office and outlook. ● Preferable to have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. ● Ensure that each Desktop Device is installed with the appropriate Desktop image. ● Manage Desktop Devices (hardware and software) incidents through to resolution. ● Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements ● Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls. ● Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management ● Good to have – knowledge in AD and smart hands and feet support. ● Good to have – knowledge and experience of supporting MAC devices and tablets

  • IT Support Specialist

    2 settimane fa

    Milan, Lombardy, Italy, Provincia di Milano Microsoft Power BI, Python, JavaScript, C++ , Microsoft Azure, Microsoft 365, Microsoft Word A tempo pieno

    Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for an IT Support Specialist located in Milan. The IT Support Specialist will provide technical support to end users, address and resolve system and software issues, and assist with troubleshooting hardware and software problems, including desktop...

  • Senior Cluster Information Technology Specialist

    3 settimane fa

    Rome, Italy, Provincia di Roma Westin Excelsior Rome A tempo pieno

    At The Westin Excelsior Rome, we are looking for a Senior Cluster Information Technology Specialist, reporting to the Multi-Property IT Manager. JOB SUMMARY Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the assigned property(ies) and technology information technology resources objectives....

  • Information Technology Security Specialist

    3 settimane fa

    Milan, Lombardy, Italy, Provincia di Milano Antal International A tempo pieno

    All’interno della direzione ICT & Security Governance , la risorsa sarà coinvolta nelle attività di governo e controllo dei processi legati alla sicurezza informatica e alla gestione del rischio tecnologico, contribuendo a garantire la conformità normativa e l’evoluzione del modello di governance del Gruppo. Le principali responsabilità includono:...

  • Information Technology Manager

    3 settimane fa

    Milan, Lombardy, Italy, Provincia di Milano agap2 Italia A tempo pieno

    CHI SIAMO AGAP2 è un gruppo europeo di consulenza ingegneristica e operativa facente parte del Gruppo MoOngy. Presente in 14 paesi europei con oltre 10.000 dipendenti, abbiamo aperto, da quattro anni, la prima sede italiana a Milano e, vista la continua crescita, stiamo rafforzando e ampliando il nostro team con persone che condividano gli stessi valori...

  • Senior Cluster Information Technology Specialist

    2 settimane fa

    Rome, Italy, Provincia di Roma Westin Excelsior Rome A tempo pieno

    At The Westin Excelsior Rome, we are looking for a Senior Cluster Information Technology Specialist, reporting to the Multi-Property IT Manager. JOB SUMMARY Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the assigned property(ies) and technology information technology resources objectives....

  • Information Technology Specialist

    3 settimane fa

    Turin, PIEDMONT, Italy, Provincia di Torino Sharp Brains A tempo pieno

    Job Summary The IT Desktop Support Engineer is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues. This role ensures the smooth operation of the organization’s desktop computing environment, troubleshooting incidents, performing installations, and maintaining IT assets. Key...

  • Chief Information Technology Officer

    3 settimane fa

    Milan, Lombardy, Italy, Provincia di Milano InPlace A tempo pieno

    InPlace , è la prima piattaforma di somministrazione totalmente digitale italiana che consente la gestione autonoma online di ogni fase del rapporto di lavoro, dal matching fino alla firma del contratto, sfruttando strumenti innovativi di intelligenza artificiale e automazione. La nostra missione è rivoluzionare il mercato mettendo in contatto...

  • Information Technology Project Manager

    2 settimane fa

    Milan, Lombardy, Italy, Provincia di Milano Net2Source A tempo pieno

    Job Description Role- Techno Manager/Delivery Manager Mode-Hybrid Location-Bari/Milan Mode-FTE 12 Months Domain Digital Payment Gateway IT Project Management Extensive experience in planning executing and monitoring complex IT projects Technical Oversight He should be knowing the software development life cycle and have good knowledge on ITIL process Ensure...

  • Information Technology Support Specialist

    1 settimana fa

    Padua, VENETO, Italy, Provincia di Padova Sharp Brains A tempo pieno

    Job Details: Position: IT Support Technician L1 (On-site) Role Type: Full Time Freelance Contractor Working Days: Monday to Friday Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 1 year as IT Support. Site Address: Padova, Italy (On-Site) Languages required: English (B2), Italian (B2)

  • Chief Technology Officer

    1 settimana fa

    Milan, Lombardy, Italy, Provincia di Milano Lio DC A tempo pieno

    Chief Technology Officer (CTO) Location: Milan · Hybrid (majority on-site) Office: Via Manzoni 21 – Milan 20121 (Italy) Seniority: Executive / C-Level About Lio Factory Founded in 2010, Lio Factory is an Italian investment holding focused on building and scaling platforms in Digital Infrastructure, Renewable Energy, Luxury Hospitality, and Special...