Guest experience coordinator

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...

Il Guest Experience Manager è il principale punto di contatto con gli ospiti, dal primo incontro fino alla partenza. Con uno sguardo attento, un ascolto autentico e una presenza costante tra le persone, interpreta e trasmette lo stile di Marina di Venezia con empatia, professionalità e spirito internazionale, trasformando ogni interazione in...

Job Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full-Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano, timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator, you will ensure the efficient...

Armani Hotel Milan , a prestigious 5-star luxury hotel located in the heart of Milan’s renowned fashion district, is seeking a dedicated and proactive HSK Coordinator to join our esteemed team. We are looking for a candidate who is passionate about maintaining impeccable standards of cleanliness and presentation while delivering exceptional service that...

Casa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026 About us Located near...

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...

JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...

STRAFhotel&bar è un Design Hotel 4 Stelle che propone un nuovo concetto di ospitalità caratterizzato da un servizio attento e personalizzato, ma non formale. È il cuore della musica, dell’arte, delle performance; amiamo gli spazi che sfidano le convenzioni, in un’atmosfera minimalista ma accogliente, calda e vibrante. Siamo l’hotel che non ti...

Grand Hotel et de Milan è una prestigiosa struttura 5 Stelle Lusso situata nel cuore di Milano, punto di riferimento per chi ricerca un’atmosfera elegante, riservata e accogliente. Inaugurato nel 1863, il “Milan” conserva tutto il fascino di un’antica casa milanese e ancora oggi è l’hotel prediletto dalle celebrità della cultura, dello...