Bars Manager

We are looking for a visionary and dynamic Bars Manager ready to redefine the bar experience at the Thompson Hyatt Rome. This role will lead three unique outlets, curating innovative menus, energetic atmospheres, and standout guest moments. The ideal candidate combines creativity with strong leadership and business acumen, inspiring teams while elevating the hotel’s lifestyle identity and commercial. The Bars Manager is a creative and innovative leader responsible for overseeing the operations of three distinct outlets within the Thompson Hyatt in Rome. This role involves menu creation, cost control, and maintaining a vibrant and engaging atmosphere that aligns with the hotel’s lifestyle brand. The Bars Manager will ensure exceptional guest experiences while driving revenue growth and fostering a dynamic team environment. Leadership Profile Vision: Establish a clear direction for the bars, inspiring the team to achieve creative and ambitious goals. Collaboration: Cultivate a culture of teamwork and open communication among staff and with other departments. Innovation: Embrace creativity in menu design and beverage offerings to set the outlets apart in a competitive market. Results Orientation: Make data-driven decisions to enhance profitability and guest satisfaction. Main Duties Administration Ensure alignment of all bar operations with the hotel’s strategic objectives. Develop, implement, and regularly update the Bars Operations Manual. Conduct effective internal communications and team meetings to ensure seamless operations. Maintain up-to-date records of bar sales, inventory, and guest feedback. Customer Service Ensure all bar staff deliver on the brand promise and create memorable guest experiences. Oversee the planning and execution of events, promotions, and specialized beverage campaigns. Engage with guests to gather feedback and enhance service delivery. Resolve guest complaints efficiently, promoting a guest-centric culture. Financial Maximize productivity through effective team scheduling and resource management. Monitor and control budgeted expenses for bar operations to achieve financial targets. Collaborate with finance on revenue forecasting and budget planning. Analyze performance metrics to drive profitability and revenue growth. Marketing Conduct regular market research to identify beverage trends and opportunities. Lead innovative marketing campaigns that align with the lifestyle brand of the hotel. Analyze campaign performance and adapt strategies to enhance revenue generation and guest engagement. Operations Oversee daily operations of all bar outlets to ensure consistency and quality. Ensure consistent branding and messaging across all platforms and outlets. Stay informed about industry trends, competitive landscape, and market dynamics. People & Talent Development Support the recruitment, onboarding, and development of bar staff. Ensure team members adhere to brand standards and performance expectations. Provide ongoing training and mentorship to enhance team capabilities and foster creativity. Required Experience Proven experience as a Bars Manager or in a senior bar leadership role. Previous experience within an international hotel environment or a high-end, award-winning concept. Strong operational background managing multiple outlets simultaneously. International experience is considered a strong advantage. Required Skills Creativity and innovation in beverage concepts and menu development Strong organizational and planning skills Cost control and financial awareness Inventory management Budget planning and monitoring Staff training and team development Leadership and people management Preferred Skills International work experience Exposure to luxury lifestyle brands or high-profile bar concepts Strong understanding of global beverage trends Ability to adapt concepts to a diverse and international clientele