Guest Experience Expert temporary
2 settimane fa
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
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Guest Experience Expert/Front Desk Agent
2 settimane fa
Milan, Italy, Provincia di Milano Casa Brera - a Luxury Collection Hotel, Milan A tempo pienoCasa Brera, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting Guest Experience Expert/Front desk agent. Reporting to Front Desk Manager, the role will cover both front desk and guest services tasks. This is full-time position, 5 days a week with 2 days off. The estimated starting date is January 2026 About us Located near...
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Guest Services Agent
2 settimane fa
Rome, Italy, Provincia di Roma Bulgari Hotel Roma A tempo pienoPOSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear...
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Assistant Director of Guest Service
2 settimane fa
Rome, Italy, Provincia di Roma Bulgari Hotel Roma A tempo pienoJOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...
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Guest Experience Manager
2 settimane fa
Cavallino-Treporti, Veneto, Italy, Provincia di Venezia Marina di Venezia Camping Village A tempo pienoIl Guest Experience Manager è il principale punto di contatto con gli ospiti, dal primo incontro fino alla partenza. Con uno sguardo attento, un ascolto autentico e una presenza costante tra le persone, interpreta e trasmette lo stile di Marina di Venezia con empatia, professionalità e spirito internazionale, trasformando ogni interazione in...
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Guest Service Agent
2 settimane fa
Milan, Italy, Provincia di Milano Bulgari Hotel Milano A tempo pienoJob Title: Guest Service Location: Bulgari Hotel Milano, Italy Brand: Bulgari Hotels & Resorts Schedule: Full-Time Job Category: Rooms & Guest Services Operations Reports To: Director of Guest Services Job Summary At Bulgari Hotel Milano, timeless Italian elegance meets contemporary luxury. As a Guest Services Coordinator, you will ensure the efficient...
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Guest Services Manager
3 settimane fa
Milan, Lombardy, Italy, Provincia di Milano Royal Caribbean Group A tempo pienoGuest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel...
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Expert Grill Chef
3 settimane fa
Rome, Italy, Provincia di Roma CARDO ROMA, AUTOGRAPH COLLECTION A tempo pienoOverall Job PurposeThe Grill Chef is responsible for the preparation and expert grilling of meats, fish, vegetables, and other foods, ensuring the highest standards of quality, safety, and presentation. This role requires in-depth knowledge of grilling techniques and meat cuts, working closely with the kitchen team to deliver exceptional culinary...
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Front Office Manager M/F
2 settimane fa
Rome, Italy, Provincia di Roma Experimental Group A tempo pienoABOUT US Founded in 2007 by childhood friends Olivier Bon, Pierre-Charles Cros, and Romée De Goriainoff, and joined by Xavier Padovani in 2010, Experimental has redefined the codes of hospitality by offering a unique experience of contemporary elegance and warmth to a discerning international clientele. Renowned for bringing the cocktail bar culture to...
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Concierge Agent
3 settimane fa
Rome, Italy, Provincia di Roma Minor Hotels - Southern Europe A tempo pienoWhat will be your mission? As Concierge , your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel. What will you do? Anticipate all guest needs and handle all guest inquiries. Excellent knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative...
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Guest experience coordinator
3 settimane fa
Quattro Castella, Italy, Provincia di Reggio Emilia Relais Roncolo 1888 A tempo pieno 14.001.600 €Mansioni principali Accogliere gli ospiti e guidarli nelle diverse esperienze proposte dalla struttura. Presentare attività, prodotti e tradizioni locali in modo coinvolgente e professionale. Garantire un elevato livello di servizio, cura dei dettagli e piena soddisfazione dell’ospite. Coordinarsi con i vari reparti per organizzare al meglio attività ed...
