Member Services Coordinator

3 settimane fa

Montaione Tuscany Italy, IT Tenuta Toscana A tempo pieno

Tenuta Toscana is searching for a MEMBER SERVICES COORDINATOR Tenuta Toscana, nestled in the heart of the Tuscan countryside, is seeking a Member Services Coordinator who will assist with greetings, reservations, and overall member experience and satisfaction. Main duties and responsibilities Meet members/guests upon arrival and departure and greet them by name. Create and maintain member profiles and preferences. Create itineraries, coordinate transportation needs, reservations, and activities for members, guests, and visitors and with appropriate departments or vendors. Create and update list of trusted local area vendors, stores, and services to recommend to members/guests when requested. Answer incoming Club phones and transfer where needed. Create and provide reports related to specific departments, including a daily report on onsite activity and up-to-date 10-day forecast of visits and special requests. Create and update written communication and visual guides including calendars, amenity lists, staff listing, bios, and photos. Create invitations or fliers to distribute to membership regarding Club events. Assist with planning and promoting Club events. Work closely with Sales to create exceptional experiences for prospects/visitors . Work with General Manager and Public Relations team to promote positive experiences, including photography. Assist in the golf retail shop as needed. Other duties as assigned. Requirements High school diploma or equivalent. College degree in hospitality, communications/marketing, or public relations preferred. At least 6 months of prior hospitality experience, customer service, and telephone experience. Must have an outgoing & well-spoken personality be able to clearly interact verbally with members and guests. Must be responsible, dependable, outgoing and friendly, as well as patient and courteous with members/guests and other co-workers. Experience with Word, Excel, Publisher, Power Point, Email, and a willingness to learn new computer programs that the Club utilizes. Benefits Full-time contract in accordance with the Italian Collective Bargaining Agreement (CCNL) Meals provided both during working hours and on days off Uniforms and laundry service provided Ongoing training to enhance personal and professional development Discounts on dining, wellness, and sports activities available at the resort and estate This research is addressed to candidates of both genders with reference to Italian Law 903/77 and Law 125/91. This position is based in Tuscany. Availability of staff accommodation upon request. Candidates should have a flexible schedule with the ability to work all shifts, weekends and holidays. You must possess the legal right to work in Italy.

  • Member Experience Coordinator

    3 settimane fa

    Montaione, Tuscany, Italy, IT Tenuta Toscana A tempo pieno

    Tenuta Toscana is searching for a MEMBER EXPERIENCE COORDINATOR Tenuta Toscana, nestled in the heart of the Tuscan countryside, is seeking a Member Experience Coordinator who will work closely with the Club Member Services, Sales, and Operational Leaders to develop unique experiences and ensure successful stays. Main duties and responsibilities Provide a...

  • Member Service Manager

    3 settimane fa

    Montaione, Tuscany, Italy, IT Tenuta Toscana A tempo pieno

    Tenuta Toscana is searching for a MEMBER SERVICES MANAGER Tenuta Toscana, nestled in the heart of the Tuscan countryside, is seeking a Member Services Manager will lead the department in providing impeccable member and guest services, while work with the General Manager, Sales Team, and other Department Leaders to ensure seamless guest experiences. Main...

  • Recruiting & Learning Coordinator

    7 ore fa

    Chiusdino, Tuscany, Italy, IT Borgo Santo Pietro Lifestyle Group A tempo pieno

    Situated in the heart of Tuscany, Relais Borgo Santo Pietro is a luxury five-star boutique hotel and spa, featuring 22 individually styled rooms and suites, a Michelin-starred restaurant and an elegant Trattoria, a holistic spa, an onsite cooking school, a natural skincare laboratory, an organic farm, and 13 acres of landscaped gardens. We are seeking a...

  • Junior Retail Assistant

    3 settimane fa

    Montaione, Tuscany, Italy, IT Tenuta Toscana A tempo pieno

    Tenuta Toscana is searching for a JUNIOR RETAIL ASSISTANT Tenuta Toscana, nestled in the heart of the Tuscan countryside, is seeking a Junior Retail Assistant responsible for managing the retail shop operations and providing exceptional customer service to our members and their guests. Main duties and responsibilities Assist the Retail Manager with...

  • Client Services Advisor

    2 settimane fa

    Rome, Latium, Italy, IT Fendi A tempo pieno

    Mission As a Client Services Advisor (CSA) you will be a member of the Fendi Client Services Hub and you will be responsible for providing best-in-class customer service and omnichannel support, meeting and exceeding planned KPIs, including sales and quality targets. You will do so by listening and responding to each client in a personalized, efficient and...

  • General Manager

    2 settimane fa

    Siena, Tuscany, Italy, IT Ali Professional A tempo pieno

    Ali Professional, RituAli is seeking for a growing hospitality company with a portfolio of boutique properties in Tuscany an experienced Hotel General Manager to oversee full hotel operations and actively contribute to the company’s strategic development. The role includes Board Member responsibilities, participation in new hotel projects, and the complete...

  • Client Experience Coordinator

    3 settimane fa

    Metropolitan City of Milan, Italy, IT Thriom srl A tempo pieno

    Guest Experience & Front-of-House Welcome guests warmly and guide them through check-ins, studio tours, and class preparation. Maintain a calm, professional, and inviting studio atmosphere at all times. Client Relationship Management (CRM) Manage and update client profiles, bookings, and memberships in the CRM system. Support client retention by tracking...

  • SAP Business One Coordinator

    7 ore fa

    Bergamo, Lombardy, Italy, IT Randstad Digital Italia A tempo pieno

    Randstad Digital Talent Services, divisione specializzata nella ricerca, selezione e formazione di profili IT di Randstad Italia, è alla ricerca di un SAP BUSINESS ONE COORDINATOR per una solida e dinamica realtà industriale appartenente al settore cosmetico e situata nella bassa bergamasca. La figura selezionata avrà un ruolo chiave nella gestione e...

  • Operatore Ispezione Visiva

    1 settimana fa

    Liscate, Lombardy, Italy, IT Avara Pharmaceutical Services A tempo pieno

    Scopo del Ruolo Siamo alla ricerca di un/a Visual Inspection Operator che svolge attività di produzione e messa a punto delle linee di produzione nel rispetto dei requisiti GMP e di sicurezza. Responsabilità principali Conduce diverse linee di produzione in base a metodi ricevuti e prestabiliti: ispezione visiva, semiautomatica e automatica. Esegue la...

  • Station Agent

    3 settimane fa

    Rome, Latium, Italy, IT Turkish Airlines A tempo pieno

    Station Agent Are you ready to embark on a rewarding career as a Station Agent? At Turkish Airlines, known for its exceptional hospitality, we are seeking bright and enthusiastic individuals to join our welcoming team. As a Station Agent, you will play a crucial role in providing outstanding passenger services, creating memorable experiences, and ensuring...