Assistant Housekeeping Manager

3 settimane fa


Cortina d'Ampezzo Italy, Provincia di Belluno Employerland A tempo pieno

Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for an Assistant Housekeeping Manager. Responsibilities: Support the Housekeeping Manager in coordinating and super visioning the Housekeeping Team, including recruiting and training new members. Ensure operational excellence: Develop and implement cleaning procedures, protocols, and standards to maintain the highest levels of cleanliness and hygiene throughout the hotel and monitor inventory levels of cleaning supplies and equipment. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and presentation standards and address any issues promptly. Coordinate with the Front Office, Maintenance, and other departments to ensure smooth operations and timely room readiness. Manage linen inventories, amenities, uniforms, and cleaning supplies, ensuring optimal stock levels and cost control. Ensure guest satisfaction by responding promptly and kindly to guest requests, concerns, and feedback, striving to exceed expectations and resolving issues with professionalism and discretion. Collaborate with other departments to coordinate housekeeping activities and address cross-functional needs Support the oversee of laundry operations and liaise with external providers as necessary. Handle guest feedback and special requests with discretion, efficiency, and personalized service.



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