Retail Director

1 settimana fa


Milan Lombardy Italy, Provincia di Milano Link Compliance A tempo pieno

Retail Director - High-End Fashion Our client, a prestigious name in the high-end fashion industry, is seeking an experienced Retail Director to lead one of its flagship stores in China. This is a unique opportunity to join an iconic luxury brand known for its craftsmanship, heritage, and exceptional customer experience. The Retail Director will oversee a team of 12 store staff, ensuring operational excellence, driving commercial performance, and elevating both the employee and client experience. We are seeking a dynamic leader with a proven track record in luxury or premium retail who can represent the brand with confidence and professionalism. Key Responsibilities: Act as a brand ambassador, inspiring passion, product knowledge, and service excellence. Coach and develop the store team to consistently deliver an exceptional customer journey. Implement customer-focused behaviors and drive digital tools that enhance clienteling. Build and maintain strong client relationships, encouraging loyalty and repeat business. Identify opportunities to grow store performance through a commercial mindset. Ensure the boutique environment reflects the brand’s luxury positioning at all times. What Were Looking For: Minimum 5 years’ experience in retail, with at least 2 years in a managerial role within fashion (luxury or premium preferred). Strong team leadership capabilities with a track record of developing talent. Excellent communication skills, including proficiency in English. Comfortable managing multiple priorities in a fast-paced retail environment. Commercially driven, customer-oriented, and highly organized. Proficient with Microsoft Office and familiar with digital clienteling tools. Strong interpersonal skills and the ability to interface at multiple levels internally and externally.


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    1 settimana fa


    Milan, Italia Link Compliance A tempo pieno

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    1 settimana fa


    Milan, Italia Link Compliance A tempo pieno

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    1 settimana fa


    Milan, Italia Link Compliance A tempo pieno

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    Milan, Italia Link Compliance A tempo pieno

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