Brand & Operations Support Intern

2 giorni fa

Milan Lombardy Italy, Provincia di Milano RooFinders Milan A tempo pieno

Location: Milan, Italy Type: Paid internship (full time) Duration: February 1st – October 30th (9 months) Company Description We are a dynamic real estate and hospitality company focused on delivering exceptional experiences to our clients through innovative property management and tailored services. We are seeking a motivated intern to support our team in brand communication activities & on-field and off-field operations. Role Description This is a hands-on role offering exposure to multiple facets of property management, brand communications, and customer experience. The ideal candidate is proactive, organized, and eager to learn in a fast-paced environment. Key Responsibilities Client Acquisition & Sales Support: Posting available property listings on various platforms. Conducting online and physical property viewings. Supporting contract renewals and managing unit availability. Assisting the photographer with photoshootings and staging activities for new units. Assisting with other services for new tenants (e.g., Fiscal Codes, permit of stays, ATM cards). Preparing Welcome Kits and assisting with check-ins. Marketing & Communications Support: Providing support during event preparation and execution. Assisting with content production and editing for social media and other channels. Property & Operations: Supporting activities to make new units ready, including inventory management. Creating new Manual Guides and updating existing ones as changes occur. Assisting with bureaucratic and administrative tasks (contracts and papers) required to prepare a unit for rental. Performing check-out and pre check-in activities. Customer Care Support: Assisting with general customer care (maintenance, administration, etc.). Collecting and managing surveys, feedback, and reviews. Qualifications Required Student or recent graduate in Hospitality, Tourism, Communication, Marketing or related fields. Fluent in English Strong organizational and multitasking skills Excellent verbal and written communication skills Proactive, flexible, and able to work independently Interest in real estate, property management, operations and customer experience Preferred Knowledge of other languages: Italian (any other language is a plus, considering that we work with international students from all around the world) Flexible schedule Familiarity with social media platforms and basic content creation is a plus What we offer Hands-on experience across sales, marketing, and operations Exposure to a dynamic, fast-paced work environment Mentorship and professional growth opportunities Possibility of full-time employment after successful completion of the internship Engagement in networking events and company meet-ups with the broader RooFers community.

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