Senior Technical Consultant

3 settimane fa

Milano, Lombardia, Italia ServiceNow A tempo pieno
Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

The Company

Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Diversity, Inclusion, and Belonging (DIBs) are essential to our success. Diverse, inclusive teams and cultures, where everyone belongs and contributes to their fullest, are the best teams, teams that win and change the world. By aspiring to change the way the world works, we embrace the uniqueness and authenticity of each of us and our partners and customers.

Our focus areas are: enable and empower our people, engage our communities and allies, and build our talent brand and hire inclusively.

The Team

The Customer Outcomes (CO) team at ServiceNow works with customers to help them achieve their business outcomes by providing implementation and advisory services. As part of this diverse team, you will work with our customers and partners to drive consumption, adoption, and customer satisfaction by getting them to see the value of their ServiceNow investment.

Within the CO team we have product specific expert practices that form Expert Services group. One of these practices is the Employee Workflows (EWF) team who work with employee facing departments such as HR teams and functions across a variety of global clients. We are looking for motivators, problem solvers, original thinkers like you to join our team.

The Role

The Senior Technical Consultant within EWF, is a trusted advisor to the customer on ServiceNow products, designing and configuring HR solutions using best practices, ensuring customer success, thereby adding value and increasing productivity for the customer.

What you get to do in this role:

  • Collaborate with customers in their efforts to take advantage of the ServiceNow HR Service Delivery
  • Lead customer workshops on architecture, design and integrations
  • Enable customers in defining their business and technical requirements of the solution following Agile methodologies and mapping them to product capabilities
  • Design creative implementation solutions using technical best practices for manageability, performance, upgradability, user experience and security
  • Work on user stories in a low-code as well as pro-code approach, test cases, testing strategies, deployment, defects and knowledge transfer
  • Be a key member of engagement team focused on delivering scalable customer outcomes
  • Contribute towards continuous improvement of leading practices
  • Grow and mentor other members of ServiceNow and the partner ecosystem
  • Work and travel within EMEA, based on customer and project demands
Qualifications

In order to be successful in this role, we need someone who has:

  • Consulting experience within enterprise organizations with the ability to influence and consult Customers in a HR Service Delivery / Shared Services environment
  • Experience in defining and deploying future-state HR service processes and in identifying solutions from a people, process and technology perspective
  • Understanding of HR and related systems such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors
  • Experience and/or willingness to grow technical depth on SaaS environment, technologies like XML, HTML, Angular, JavaScript, relational Database principles, LDAP, SAML/SSO, REST, SOAP, Web Services and others
  • Excellent communication and presentation skills
  • Experience in advising and analysing Product strategies based on business priorities
  • Excellent interpersonal skills, customer-centric attitude and experience working with diverse team
Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

  • Senior Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Grafton Recruitment A tempo pieno

    To strengthen the professional services team for a company specialized in Technological Solutions for the fashion industry, Grafton is looking for a Senior Technical Consultant in Milan.A successful Senior Technical Consultant is a multi-tasker at heart, with strong organizational skills and a problem solving mindset that thrives in a fast-paced and evolving...

  • Senior Technical Consultant

    3 settimane fa

    Milano, Lombardia, Italia SEEBURGER AG A tempo pieno

    The RoleThe need for integration is continuously growing. You, as a SEEBURGER consultants, are the driver of change and bring the latest in technology directly to clients while you are developing your career working with the SEEBURGER's large customer base, ranging from SME's in the local markets to the largest global banks in the world to the largest global...

  • Senior Technical Consultant

    2 mesi fa

    Milano, Lombardia, Italia SEEBURGER AG A tempo pieno

    The RoleThe need for integration is continuously growing. You, as a SEEBURGER consultants, are the driver of change and bring the latest in technology directly to clients while you are developing your career working with the SEEBURGER's large customer base, ranging from SME's in the local markets to the largest global banks in the world to the largest global...

  • Senior Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Centric Software A tempo pieno

    About The TeamThe Centric Planing Business Unit is a fast-growing, fast-paced team, with many exciting opportunities for the entrepreneurial-spirited individual who wants to be a part of the most innovative AI-based in-season pricing & inventory solutions in the industry. This team requires a real sense of initiative and autonomy to deal with everyday...

  • Salesforce Technical Consultant Energy

    3 giorni fa

    Milano, Lombardia, Italia Lutech Group A tempo pieno

    **THE DIGITAL EVOLUTION COMPANY OF TODAY AND TOMORROW**Progettiamo soluzioni end-to-end per la **Digital Evolution** gestendone ogni area, grazie alle nostre sei anime tecnologiche: Lutech**Consulting**, Lutech**Solutions**, Lutech**Digital**, Lutech**Cybersecurity**, Lutech**Services** e Lutech**Cloud**.Siamo motivati da una passione inesauribile per...

  • Salesforce Technical Consultant Energy

    3 giorni fa

    Milano, Lombardia, Italia TEIA Technologies S.r.l A tempo pieno

    **Descrizione Azienda**:**THE DIGITAL EVOLUTION COMPANY OF TODAY AND TOMORROW**Progettiamo soluzioni end-to-end per la **Digital Evolution** gestendone ogni area, grazie alle nostre sei anime tecnologiche: Lutech**Consulting**, Lutech**Solutions**, Lutech**Digital**, Lutech**Cybersecurity**, Lutech**Services** e Lutech**Cloud**.Siamo motivati da una passione...

  • Senior Tax Consultant

    3 giorni fa

    Milano, Lombardia, Italia Michael Page International A tempo pieno

    Senior Tax Consultant Categoria: Business ServicesLuogo di lavoro: MilanoSenior Tax Consultant, Studio Tributario e Societario.La risorsa prescelta, a diretto riporto del partner, si occuperà di: Redazioni di bilanci d'esercizio di società di capitali secondo le norme del Codice Civile, dei principi contabili nazionali ed internazionali;Predisposizione e...

  • Salesforce Senior Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Engineering Industries Excellence A tempo pieno

    All'interno della divisione Digital Technologies, siamo alla ricerca di una figura di un Salesforce Senior Technical Consultant. Sarai inserito all'interno di Atlantic Technologies, società del gruppo Engineering, leader internazionale nella consulenza Salesforce e nell'offerta di soluzioni all'avanguardia in ambito ERP e Business Intelligence.Quali saranno...

  • Senior Technical

    3 giorni fa

    Milano, Lombardia, Italia Confidenziale A tempo pieno

    Overview / ResponsibilitiesWithin our Building Service Department, Wood Milan is looking for a Senior Technical (Black) Utilities Engineer who will have the following responsibilities:Technical Utilities design (Steam and hot water generation, chilled water system, Compressed air generation, water systems)Fire fighting design supportPossibility to support...

  • Protiviti: Senior Consultant

    3 giorni fa

    Milano, Lombardia, Italia Confidenziale A tempo pieno

    JOB REQUISITIONSenior consultant Internal Audit settore industrialeLOCATIONMILANADDITIONAL LOCATIONSJOB DESCRIPTIONJob descriptionI consulenti Protiviti aiutano i propri Clienti a definire un percorso di trasformazione dei modelli di governance, controllo interno e gestione dei rischi, in particolare, sugli aspetti che riguardano la struttura organizzativa...

  • Technical Property

    3 giorni fa

    Milano, Lombardia, Italia MF Consultant A tempo pieno

    **MF Consultant - **società di servizi HR alle aziende. Esperti di Head Hunting & Executive Search; HR Outsourching e Co-Sourcing; Learning & Development e Servizi Welfare. Per un'azienda cliente con sede a **Milano**, stiamo cercando un **"Technical Property & Facility Manager Coordinator".**Ricerchiamo una risorsa fortemente motivata ad intraprendere un...

  • Senior Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Adaptavist A tempo pieno

    What you'll be doingAtlassian Solution Consultancy: Use knowledge around ITSM, PPM, and Atlassian products to gather and evaluate requirements, research, and present solutions to clients, and make suitable recommendationsCommunicate regularly with a range of stakeholdersParticipation in pre-sales, helping define scope and estimates for projects, as well as...

  • Senior Technical Engineer

    3 giorni fa

    Milano, Lombardia, Italia Techyon S.R.L. A tempo pieno

    Techyon è il primo Head Hunter esclusivamente specializzato nella ricerca e selezione di professionisti senior e manager nel segmento Information Technology. I nostri Recruitment Engineer selezionano i migliori profili IT per prestigiose società di consulenza informatica, banche, aziende di servizi, gruppi manifatturieri, start-up di eccellenza e digital...

  • Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Medtronic A tempo pieno

    The Cardiac Ablation Solutions (CAS) Operating Unit (OU) develops life-restoring technologies and solutions to treat diseases in the areas of Cardiac Arrhythmias. We offer cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of...

  • Senior Consultant

    3 giorni fa

    Milano, Lombardia, Italia OpenText A tempo pieno

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

  • Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Medtronic A tempo pieno

    Careers that Change LivesThis is your opportunity to be part of the Neuromodulation team, mainly for the Brain Modulation team, as a Technical Consultant, witnessing firsthand the impact our technology has on patients. In this role, you will establish a high level of interaction with clients due to the extensive technical knowledge they provide, offer...

  • Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Tecalliance A tempo pieno

    TecAlliance interconnects entirely global automotive aftermarket data & and knowledge from order to invoice. Over 900+ colleagues work relentlessly globally together in 140 countries and counting. We are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, or ZF and act as an information hub and process facilitator for them. Every...

  • Senior Consultant

    3 giorni fa

    Milano, Lombardia, Italia Confidenziale A tempo pieno

    JOB REQUISITIONSenior consultant - Controllo di gestione & SAPLOCATIONMILANADDITIONAL LOCATIONSPer la nostra sede di Milano ricerchiamo persone determinate e proattive che comprendano sia il business del cliente sia le tecnologie da lui utilizzate. La risorsa si inserirà nel nostro gruppo multi-disciplinare' dando fin dal principio un effettivo ed efficace...

  • Senior Sales Consultant

    3 giorni fa

    Milano, Lombardia, Italia Oltremeta A tempo pieno

    Commerciale e Vendite; Information Technology Bologna; Milano SENIOR SALES CONSULTANT settore IT per consolidata realtà del mondo IT in forte crescita, stiamo cercando senior sales manager con esperienza in grado di inserirsi nell'area business development aziendale e contribuire con successo alla crescita soprattutto nelle aree LOMBARDIA, VENETO, EMILIA...

  • Junior Salesforce Technical Consultant

    3 giorni fa

    Milano, Lombardia, Italia Lutech Group A tempo pieno

    **THE DIGITAL EVOLUTION COMPANY OF TODAY AND TOMORROW**Progettiamo soluzioni end-to-end per la **Digital Evolution** gestendone ogni area, grazie alle nostre sei anime tecnologiche: Lutech**Consulting**, Lutech**Solutions**, Lutech**Digital**, Lutech**Cybersecurity**, Lutech**Services** e Lutech**Cloud**.Siamo motivati da una passione inesauribile per...