Guide Manager

4 giorni fa


Roma, Lazio, Italia Michael Page A tempo pieno

Michael Page, leader europeo e mondiale nella ricerca e selezione di personale specializzato, vanta un know-how d'eccellenza nell'ambito del "top e middle management".

Guide Manager

For a leading company in the creation and organization of guided tours, we a re looking for a Guide Manager based in Rome.

Client Details
Leading company in the creation and organization of guided tours.
Description

Based in Rome, the Guide Manager will report to the Head of Guide Management and work closely with the rest of the Guide Management Italy Team as well as the Destination Manager Italy.


Main Responsibilities:
Work with existing Guide Management team to understand the company's tour guide profile, skills and tour coordinator requirements, then to recruit and oversee training and performance of guide community

Develop and maintain a positive relationship with the guides, representing company values to them and their needs to the company

Maintain and grow a database of available guides.

Routinely participate on tours as an observer for quality purposes to ensure we are providing quality experiences for guests.


Develop and maintain a successful collaborative relationship with provincial, regional, and national public tourism authorities and be updated with current laws and regulations on issuing of licences.


Handle general inquiries from local guides by email or phone, while maintaining a response time within 24 hours, except for urgent matters where immediate responses are required.

Hold Hiring and Training guide meetings, team building events, presentations for guide team kick off meetings, training, feedback to improve performance, and follow-up on customer issues

Profile

Requirements:
Significant experience in a similar role or Business Development/Hotel Sales.

Fluent in English, both spoken and written.

Degree in Business Administration, Tourism Business, or another related field is required.

Professional, empathetic attitude to represent the company's and guides' needs.

Ability to build solid relationships at all levels and to motivate.

Self-motivated, well-organized, ability to work independently.

High attention to detail and analytical, with excellent problem-solving skills.

Ability to work quickly and accurately with MS Word, Excel, PowerPoint, and web-based applications.

Job Offer
Excellent career opportunity.
  • Tour Manager

    3 settimane fa


    Roma, Lazio, Italia Tickets&Tours A tempo pieno

    *Full Time Job available**Looking for product manager for tour company.Must speak very good English and knowledge of Italian is an advantage.duties include:- managing customer requests, bookings,, calendars, rescheduling and support- organising ticketing schedules and guide schedules Communicating with front office and guide staff to problem solve as well as...

  • Ecommerce Manager

    3 settimane fa


    Roma, Lazio, Italia Confidenziale A tempo pieno

    Luogo di lavoro:MilanClient Description:Fast growing tech company in the smart-decoration fieldResponsibilities:looking for an ecommerce & Marketplace Manager who will be accountable for successfully managing our brand's presence on 3rd-party resellers' websites, Importante Azienda, and other marketplaces, and who will guide the company's transition from a...

  • customer success manager

    3 settimane fa


    Roma, Lazio, Italia iKO Media Group A tempo pieno

    We are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products/services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive. Responsibilities include building...

  • City Manager

    3 settimane fa


    Roma, Lazio, Italia Michael Page International Italia S.R.L. A tempo pieno

    AziendaAzienda dal respiro internazionale specializzata nella creazione e vendita di itinerari di viaggio.Job DescriptionIl/La candidato/a avrà la seguenti responsabilità:Guidare un team di 8 persone nell'attività di consegna dei tour, coordinamento delle guide e controllo qualità.Supervisionare la gestione di orari, prenotazioni e organizzazione dei...

  • IT Manager

    3 settimane fa


    Roma, Lazio, Italia Vitech Systems Group Inc A tempo pieno

    POSITION:IT Manager, New York, NY (plus sites throughout the US)DUTIES: Initiate and supervise IT projects for development and implementation of software products for the benefits insurance market in cloudbased environment. Plan project stages, manage execution and assess business implications. Lead and guide work of technical staff. Identify and resolve...


  • Roma, Lazio, Italia Novo Nordisk AS A tempo pieno

    Are you looking for a life changing and meaningful career, where you will be driving the commercial success of Novo Nordisk? Do you enjoy communicating with stakeholders across the organisation and do you get energised by acting as a business partner to bring the organisation to the next level? If this sounds appealing, then you may be our Senior Manager...

  • Office Manager

    3 settimane fa


    Roma, Lazio, Italia Reden Solar S.A.S A tempo pieno

    Founded in 2008 in France, REDEN (200 employees) is a fully integrated independent power producer of photovoltaic renewable energy, present in 10 countries (Europe, Latin America) with more than 750MW fully owned in operation and under construction and 3,7 GW of secured & advanced pipeline. Driven by its long-term vision, sustainable development DNA and...

  • Office Manager

    3 settimane fa


    Roma, Lazio, Italia REDEN A tempo pieno

    Founded in 2008 in France, REDEN (200 employees) is a fully integrated independent power producer of photovoltaic renewable energy, present in 10 countries (Europe, Latin America) with more than 750MW fully owned in operation and under construction and 3,7 GW of secured & advanced pipeline.Driven by its long-term vision, sustainable development DNA and...

  • HR Project Manager

    3 settimane fa


    Roma, Lazio, Italia Confidenziale A tempo pieno

    Position We are looking for an HR Project Manager with a proven ability to manage and guide high-visibility projects with global scope. This individual will also support the HR team in the main HR processes, acting as a Business Partner.Responsibilities:Project Management & HRISCollaborate with HR team to determine and prioritize projects Lead the...

  • Community Manager

    3 settimane fa


    Roma, Lazio, Italia Clariter Academy A tempo pieno

    Clariter group, a company operating in the market of ITservices through Crowdsourcing, is looking for a Community Manager to be included in the Crowdsourcing Best Practice Team in Rome.The working context:Being a Community Manager in Crowdville is exciting and fun.Crowdville has a community of thousands of active users who perform daily activities on the...

  • Innovation Manager

    3 settimane fa


    Roma, Lazio, Italia Elettronica S.P.A. A tempo pieno

    Career Opportunities: Innovation Manager - Napoli Technical management of EU (i.e. PADR, EDIDP, EDF) and Italian (i.e. PNRM) funded projects;Take responsibility for multi disciplinary engineering projects and teams: delivery to tight timescales, communicating through plans, presentations and written reports;Lead internal and external heterogeneous...

  • Territory Manager

    3 settimane fa


    Roma, Lazio, Italia Sumup A tempo pieno

    Company Overview: SumUp is a leading financial technology company that empowers small businesses to succeed in a digital world. Our innovative SumUp solutions provide seamless digital payment processing, inventory management, and business analytics, enabling merchants to focus on what they do best. We're currently seeking a highly experienced and...

  • Digital Marketing Manager

    3 settimane fa


    Roma, Lazio, Italia Romeo Hotel A tempo pieno

    ROMEO Hotel è una collezione di alberghi 5* L situati in alcune tra le location più suggestive del territorio nazionale. Le strutture, dal DNA italiano ma dal forte respiro internazionale, si contraddistinguono per il design eclettico e contemporaneo e uno spirito avanguardista che le rende _aspirational destination_ per un pubblico internazionale, giovane...

  • Fairmont Gold Manager

    3 settimane fa


    Roma, Lazio, Italia Accor Hotels A tempo pieno

    Company DescriptionLocated in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Fairmont Gold Manager (Full-Time).What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we doFood & Beverage discount of 50% in our...

  • Account Manager

    3 settimane fa


    Roma, Lazio, Italia SOPHiA GENETICS A tempo pieno

    Do you have previous experience in either Enterprise Software Solutions or NGS Workflow products (Lab Prep, Equipment or Software)? Are you passionate about selling a product with a true purpose?Bring your knowledge & passion to healthcare with SOPHiA GENETICS as our new Account Manager / Customer Success Executive for Southern Italy. This is a field role,...

  • Front Office Manager

    3 settimane fa


    Roma, Lazio, Italia Anantara A tempo pieno

    We are looking to hire a confident Front Office Manager to join our dynamic team at Anantara in Roma.Growing your career as a Full Time Front Office Manager is a terrific opportunity to develop useful skills.If you are strong in presentation, persuasion and have the right personality for the job, then apply for the position of Front Office Manager at...

  • Account Manager

    3 settimane fa


    Roma, Lazio, Italia SOPHiA GENETICS A tempo pieno

    Do you have previous experience in either Enterprise Software Solutions or NGS Workflow products (Lab Prep, Equipment or Software)? Are you passionate about selling a product with a true purpose?Bring your knowledge & passion to healthcare with SOPHiA GENETICS as our new Account Manager / Customer Success Executive for Southern Italy. This is a field role,...

  • Rome City Manager

    3 settimane fa


    Roma, Lazio, Italia ExperienceFirst A tempo pieno

    Who Are We?ExperienceFirst is a growing global travel brand born in New York in 2009. The company operates in North America & Europe with key locations including, New York, LA, San Francisco, Dallas, Paris, Rome & Barcelona, with exciting global growth plans.We bring travellers together to show them a city from a local perspective, whilst showcasing some of...

  • HR Manager

    3 settimane fa


    Roma, Lazio, Italia W EXECUTIVE S.R.L. A tempo pieno

    Our client is a luxury brand dedicated to hospitality.Posizione:Job Summary:Reporting directly to the Managing Director, the role will work with teams, managers and key stakeholders to help build organisation and people capability, and shape and implement effective people strategies and activities.Job Profile Partner with Senior Leadership to develop and...


  • Roma, Lazio, Italia AWS EMEA SARL (Italy Branch) - G99 A tempo pieno

    Amazon Generative AI Innovation Center (GenAIIC)The GenAIIC launched by Amazon in June 2023 aims to assist AWS customers in leveraging Generative AI to address business challenges, drive innovation, and solve operational issues.Your role involves handling large volumes of text, images, and diverse data formats to tackle real-world problems effectively.Key...