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Marine Business Process Control Advisor

3 mesi fa

Genoa, Liguria, Italia RINA A tempo pieno

RINA is currently recruiting for a Marine Business Process Control Advisor to join its office in Genoa, Italy within the Marine Business Control Division.

Mission

The Process Control Advisor focuses on optimization of existing business support systems, ensuring seamless operations and reliable functionality.

Key Accountabilities
  • Systems Analysis: Contribute to the analysis of existing business support systems to identify areas for improvement and optimization through software development.
  • Process Enhancement: Provide support in the development and implementation of globally standardized administrative process improvements to streamline operations and enhance efficiency.
  • System Maintenance: Assist in the maintenance, troubleshooting, and resolution of issues related to business support systems.
  • Software Testing: Test and validate administrative software updates, ensuring functionality and security compliance.
  • Cross-Functional Collaboration: Work closely with cross-functional teams to align business support processes with organizational goals and objectives.
  • Data Analysis: Utilize data analysis techniques to identify trends, patterns, and insights to improve system performance and decision-making processes.
  • Training and Development: Assist in conducting training sessions for end-users to ensure optimal utilization of systems and processes.
  • Quality Assurance: Ensure the quality and integrity of systems through rigorous testing procedures and adherence to best practices.
  • Stakeholder Engagement: Engage with stakeholders to gather requirements, provide updates, and gather feedback to drive continuous improvement initiatives.
Education
High School Diploma/GEDBachelor's Degree in Computer Science or EconomicsQualifications
  • Experience in systems analysis and software development.
  • Familiarity with process improvement methodologies and global standardization practices.
  • Excellent technical support abilities with a customer-oriented approach.
  • Familiarity with CRM tools and business support systems.
  • Expirence in software testing techniques and understanding of security compliance desirable
  • Demonstrated ability to collaborate effectively with cross-functional teams.
  • Languages skills: fluency in Italian and English are required
Competencies
  • ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
  • BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
  • CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
  • EARN TRUST - Take everyone's opinion into account and remain open to diversity
  • MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
  • MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
  • PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
  • PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
  • THINK FORWARD - Capitalise on experiences and translate them into action plans for the future

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project's technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.