Lead Retail Associate

1 mese fa

Bologna, Italia Nike A tempo pieno

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Position: Team Lead/Lead Athlete NIKE - All Genders

Working in retail means being the face of NIKE, Inc. With a constant focus on product knowledge and customer service, NIKE Retail teams provide valuable experiences to customers every day. A career in Nike Retail requires creativity and ambition and offers the opportunity to grow with the best athletes and teammates in the industry.

Responsibilities:

  • Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.
  • Handle more complex transactions or customer service situations.
  • Provide expertise in one or more areas or functions (shipping and receiving, cashier duties, and customer service).
  • Seek ongoing training and education to further develop expertise.
  • Assist managers in conducting formal onboarding and training programs for associates.
  • Assist with loss prevention efforts by providing proactive customer service.
  • Assist in coordinating work of other associates.
  • May have key holder responsibilities.
  • High school diploma or equivalent.
  • 3 years retail experience.
  • Basic computer skills including Microsoft Office.
  • Ability to work weekends, evenings and holidays as needed.

What You Get:

  • Competitive salary that evolves based on market and experience.
  • Opportunity for monthly bonuses.
  • Employee discounts for online and in-store purchases.
  • Comprehensive benefits package.
  • Exciting development and career opportunities.
  • Continuous training on sales and products.
  • A dynamic and motivating environment that values diversity, equity, and inclusion.
  • Uniform designed to represent NIKE and promote our team spirit.
  • Access to sports activities.
  • Opportunities to participate in unique NIKE events.

Your Contribution:

  • Passion for NIKE and/or sports.
  • More than 2 years of experience in retail.
  • Ability to use professional language.
  • Strong focus on team and customers.
  • Organizational and prioritization skills.
  • Proactivity, open-mindedness, motivation.
  • Flexibility to work shifts and weekends.

Interested in joining our mission to "Bring inspiration and innovation to every athlete in the world"? Apply now, online and easily. We look forward to seeing you

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