Customer Delivery Architect

3 settimane fa

Milan, Italia Amazon A tempo pieno
Customer Delivery Architect - AWS Professional Services

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for experienced Customer Delivery Architects (CDAs). A CDA is responsible for partnering with ProServe leaders and client partners to dive deep into a customer’s business challenge in order to collaboratively propose and pre-qualify a particular set of business outcomes that would result from a formal ProServe engagement. Thereafter, the CDA remains meaningfully engaged with that customer, Amazon team and project/program to ensure high-value, predictable, and successful delivery.

AWS ProServe engages in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.

The CDA is not a pure consultant role, nor is it a pure selling role: it is an individual with a unique hybrid of AWS platform expertise and hands-on building, coupled with deep Enterprise Architecture knowledge with industry/business acumen, including a heavy dose of passion for continued knowledge acquisition and growth, obsession for customers, and their success using AWS that will align well with the desired outcomes to be produced.

Key Job Responsibilities
  1. As a key member of the Account and Professional Services Go-To-Market teams, ensure success in designing, building, optimizing, transforming or otherwise migrating applications, software, and services at scale on the AWS platform.
  2. Educate customers on the value proposition of AWS in answering their Migration, Modernization and/or Data and Analytics needs to achieve organizational goals.
  3. Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS.
  4. Author or otherwise contribute to AWS customer-facing publications such as whitepapers and proof of concepts.
  5. In partnership with the ProServe leadership and Account team, formulate and execute a strategy to accelerate customer outcomes through the adoption of AWS technologies.
  6. Build deep relationships and act as trusted technology advisor with senior technical individuals within customers to enable them to be cloud advocates.
  7. Capture and share best-practice knowledge, sales and delivery content amongst the AWS Professional Services community.
  8. This is a customer facing role. You be required to travel to client locations to deliver professional services when needed.
About the Team

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Minimum Requirements
  1. 10+ years track record of consulting, managing and delivering large-scale enterprise implementations.
  2. 7+ years of experience in technology/software sales, pre-sales, or technical consulting in customer-facing roles.
  3. Experience in industry domain of Financial Services with ability to understand and articulate business impact of technical decisions.
  4. Deep hands-on experience leading the design, development and deployment of business software at scale or current hands on technology infrastructure, network, compute, storage, and virtualization experience.
  5. Working knowledge of at least two technology domains, such as distributed internet-scale web or mobile applications, Serverless, Big Data, analytics, Machine Learning, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations, highly secured workloads, etc. and a solid understanding Security and Compliance.
  6. MBA or Master’s in Computer Science.
  7. Customer facing skills to represent AWS well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation.
  8. Strong verbal and written communication skills.
  9. Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required, commensurate modern certifications AWS, Agile, Scrum, SAFe, etc.
  10. Delivering IT Strategy & Consulting services.
  11. Demonstrated ability to adapt to new technologies and learn quickly.
#J-18808-Ljbffr

  • Innovation Architect

    3 mesi fa

    Milan, Italia Dynatrace A tempo pieno

    Job DescriptionThe Dynatrace Innovation Services team builds and delivers solutions that extend the Dynatrace platform with modern automation concepts and tooling, enabling our customers to eliminate manual process and accelerate IT transformation. We are seeking a motivated professional with a passion for continuous innovation to join...

  • Solutions Architect

    5 mesi fa

    Milan, Italia dentsu A tempo pieno

    The purpose of this role is to create solution architectures for systems and platforms ensuring all relevant options are explored for time, cost and compliance to the company’s standards, policies and practices whilst meeting the business’ requirements. The role will oversee the work of other architects and delivery of the solution for clients both...

  • Software Architect

    5 mesi fa

    Milan, Italia Be A tempo pieno

    Perché sceglieremo te? “ Perché ami la tecnologia, hai un pregresso da sviluppatore di applicazioni, sei in grado di costruire soluzioni architetturali e/o di integrazione per contesti Enterprise e sei in grado di applicare metodologie agili per supportare i team di lavoro con cui ti interfacci. Se inoltre attento ai nuovi trend tecnologici e a...

  • GenAI Architect, Customer Outcomes

    1 mese fa

    Milan, Italia ServiceNow A tempo pieno

    Job DescriptionThe TeamThe Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing guidance.  As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow...

  • Network Architect

    5 mesi fa

    Milan, Italia Herzum Software S.R.L. Unipersonale A tempo pieno

    Per uno dei nostri Partner, siamo alla ricerca di un Network Architect . Il candidato sarà inserito nel gruppo di progettazione di rete e telecomunicazioni, dove si occuperà sia della definizione delle infrastrutture di reti LAN, WiFi, WAN e di fonia per le sedi remote, sia dell'evoluzione tecnologica delle infrastrutture centralizzate e di datacenter...

  • GenAI Architect, Customer Outcomes

    1 mese fa

    Milan, Italia ServiceNow A tempo pieno

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...

  • Salesforce Data Architect

    7 mesi fa

    Milan, Italia Galderma A tempo pieno

    Description The Customer Data Platform (CDP) Architect is a demonstrated expert in technical and/or functional aspects of customer and HCP engagement that lead to the successful delivery of Marketing Automation Projects. This role provides subject matter expertise related to the Salesforce CDP solution and ensures successful project delivery. This...

  • GenAI Solution Architect

    2 mesi fa

    Milan, Italia Vodafone A tempo pieno

    Role purpose: As a Solution Architect – GenAI Solutions, you will lead the design, development, and implementation of Generative AI (GenAI) solutions within Vodafone Italy's technology ecosystem. You will collaborate with cross-functional teams to architect AI-driven solutions that enhance business processes, improve customer experiences, and...

  • Solution Architect Middle

    3 mesi fa

    Milan, Italia HERZUM A tempo pieno

    Per uno dei nostri Partners, siamo alla ricerca di un Solution Architect Middle.Responsabilità principali:• Condurre assessment e validazioni architetturali sugli sviluppi, in conformità alle linee guida architetturali interne.• Supportare il gruppo di lavoro nella progettazione dei Servizi.• Supportare il Lead Architect nella selezione di nuovi...

  • Network Architect

    5 mesi fa

    Milan, Italia HERZUM A tempo pieno

    Per uno dei nostri Partner, siamo alla ricerca di un Network Architect.Il candidato sarà inserito nel gruppo di progettazione di rete e telecomunicazioni, dove si occuperà sia della definizione delle infrastrutture di reti LAN, WiFi, WAN e di fonia per le sedi remote, sia dell'evoluzione tecnologica delle infrastrutture centralizzate e di datacenter...

  • Solutions Architect

    4 mesi fa

    Milan, Italia AWS EMEA SARL (Italy Branch) A tempo pieno

    At Amazon, we are continuously striving to me the most customer-centric company in the world. AWS have been helping over one million customers in over 190 countries to deliver flexibility, scalability and reliability across their organizations. Behind this success is exceptionally talented, bright and driven individuals who work hard, have fun and make...

  • Senior Architect

    4 mesi fa

    Milan, Italia Arup A tempo pieno

    Senior ArchitectMilan, ItalyShape a future with purpose at Arup in Milan.Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join.The OpportunityWe are looking for a Senior Architect to join our community of Architects in a mission to Shape a Better World.Arup Architecture is a team of...

  • Delivery Excellence Leader

    7 giorni fa

    Milan, Italia Amazon Italia Services Srl - B97 A tempo pieno

    At Amazon Italia Services Srl - B97, we're revolutionizing the way we deliver exceptional customer experiences. As a Delivery Excellence Leader, you'll play a pivotal role in shaping our quality of delivery and returns for one of our key products (Locker, Residential, Counter).Our ideal candidate is a strategic thinker with a passion for delivery operations...

  • GenAI - Solution Architect and Technical Owner

    1 mese fa

    Milan, Italia Vodafone A tempo pieno

    Role purpose: As a Solution Architect and Technical Owner for GenAI Solutions, you will architect, lead, and own the full lifecycle of generative AI initiatives across Vodafone Italy. This role will require expertise in advanced AI technologies, including knowledge graphs, vector databases, and retrieval-augmented generation (RAG) systems. You will...

  • Cloud Delivery Engineer

    3 mesi fa

    Milan, Italia Vodafone A tempo pieno

    Role purpose: As Cloud Infrastructure Delivery Engineer you will be part of a global E2E unit in Cloud Engineering organization that aims to achieve the cloud ready & cloud native strategy for Vodafone, as an enabler for the network as a platform, and thus drive cost efficiencies and innovation. You will be in charge to deliver the Telco Cloud...

  • IT Technology Architect

    5 mesi fa

    Milan, Italia Consea Executive Search A tempo pieno

    For a prestigious Italian multinational group, a Leader in the food sector, we are looking for a brilliant:IT Technology ArchitectPosition Overview:We are looking for a Technology Architect to join IT department, reporting to the Head of Infrastructure and Security. Such talent will be in charge of any new IT initiative involving cloud, network, security,...

  • Pre-Sales AI Solution Architect | Data

    5 mesi fa

    Milan, Italia Avanade A tempo pieno

    We are in our #AI era. Are you? Avanade, Leader nella fornitura e sviluppo di servizi digitali e cloud sta selezionando un/a Pre-Sales Artificial Intelligence Solution Architect per la Practice di Data&AI, in grado di identificare la migliore delle soluzioni intelligenti per i nostri clienti.Potrai portare la tua visione innovativa al cuore del...

  • Sr. Data Architect, Data Lake, Professional Services

    2 settimane fa

    Milan, Italia Amazon A tempo pieno

    Sr. Data Architect, Data Lake, Professional ServicesAre you a Data Analytics specialist? Do you have Data Lake/Hadoop experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use...

  • Sr. Data Architect, Data Lake, Professional Services

    2 settimane fa

    Milan, Italia Amazon A tempo pieno

    Sr. Data Architect, Data Lake, Professional ServicesAre you a Data Analytics specialist? Do you have Data Lake/Hadoop experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use...

  • Integration Architect

    4 mesi fa

    Milan, Italia Nippon Gases A tempo pieno

    Welcome to Nippon Gases | NIPPON GASES Integration Architect  Job description General characteristics: We are looking for a seasoned professional for the role of  Application Integration Architect. As a pivotal member of our central Integration Team, you will plan, coordinate, architect, and supervise all activities related to the...