Quality Engineer Internship

2 settimane fa


Arese, Italia Hitachi Vantara Corporation A tempo pieno

Description

For our Business Unit Grid Integration (eMobility segment) based in Milano (MI), we are looking for a candidate who will support the development of the internal Customer Complaint & Non-Conformity Management tool.

Your responsibilities:

  • Perform integration of the active Customer Complaint (Internal and/or External) and Non-Conformity defining the proper priorities for resolution and highlighting the communalities of the issues.
  • Support the local implementation of the defined solution/tool to manage the above.
  • Establish and share best practices for RCA and supporting methodology for issue resolution (e.g. 8D, A3,...).
  • Support the eMobility Quality Manager in managing the running Customer Complaints and Non-Conformities.
  • Compile and send report (weekly/monthly) out to eMobility Quality Manager on Customer Complaint (Internal and/or External) and Non-Conformity performances.
  • Interact with all the eMobility Business teams.
  • Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

  • A master's degree in engineering (management/mechanical/electrical or others).
  • Good knowledge of MS Office tools (Outlook, Word, Excel, PowerPoint, Access).
  • Ability to provide digital/SW solutions as outcome will be considered a plus.
  • Fluency in Italian and good knowledge of English (B1/B2).
  • Knowledge of ERP systems will be considered a plus (e.g. SAP, Oracle,...).
  • Proactivity, organization, good attention to detail and strong communication skills are required.
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