Quality Engineer Internship
2 settimane fa
Description
For our Business Unit Grid Integration (eMobility segment) based in Milano (MI), we are looking for a candidate who will support the development of the internal Customer Complaint & Non-Conformity Management tool.
Your responsibilities:
- Perform integration of the active Customer Complaint (Internal and/or External) and Non-Conformity defining the proper priorities for resolution and highlighting the communalities of the issues.
- Support the local implementation of the defined solution/tool to manage the above.
- Establish and share best practices for RCA and supporting methodology for issue resolution (e.g. 8D, A3,...).
- Support the eMobility Quality Manager in managing the running Customer Complaints and Non-Conformities.
- Compile and send report (weekly/monthly) out to eMobility Quality Manager on Customer Complaint (Internal and/or External) and Non-Conformity performances.
- Interact with all the eMobility Business teams.
- Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background:
- A master's degree in engineering (management/mechanical/electrical or others).
- Good knowledge of MS Office tools (Outlook, Word, Excel, PowerPoint, Access).
- Ability to provide digital/SW solutions as outcome will be considered a plus.
- Fluency in Italian and good knowledge of English (B1/B2).
- Knowledge of ERP systems will be considered a plus (e.g. SAP, Oracle,...).
- Proactivity, organization, good attention to detail and strong communication skills are required.
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