City Manager

2 settimane fa

Bologna, Italia DoctorsinItaly A tempo pieno

Position type

Full-time or Part-time, Seasonal

Location

Bologna / Rome / Milan / Florence / Ferrara / Trieste / Alessandria / Napoli / Bari / Padova


The best possible summer/winter job for people who love their city and thrive in an international environment.

The DoctorsinItaly Fellowship is a unique experiential learning program dedicated to undergraduate students from all over the world on a path to become healthcare professionals.

The Fellowship combines clinical rotations at some of the best hospitals in Italy with cultural discovery experiences.

We create strong emotions, personal growth, professional development, cultural immersion, lifelong friendships, and a global community of current and future healthcare professionals.

As City Manager / Student Coordinator, you will be responsible for the success of all the Fellowship Programs in your city.

You will be the go-to person for all the students in the city, organizing their weekly schedule, coordinating with partners and providers, leading the students, and communicating with them constantly, acting as a point of reference and a mentor.

The DoctorsinItaly Fellowship ProgramAbout DoctorsinItaly

DoctorsinItaly is a purpose-driven startup, founded in 2018 and accelerated by Bocconi University’s startup program.

The Doctors in Italy Fellowship Program was created to introduce students to the practice of healthcare in an international environment, as early as possible in their academic career.

In a world that is increasingly borderless, the next generation of young leaders in healthcare will need to build cooperation and trust across different cultures and backgrounds.

About the job

We are looking for a quick-thinking and reliable professional with a background in education, event management, travel, tour management, hospitality, or entertainment, paired with excellent people skills, fluent English and Italian, and a very good knowledge of one of the listed cities.

Given the time commitment and hybrid nature, this role can be accompanied by other activities such as studies and contract work.

You will lead the on-site team, managing groups of 10 university students who come to Italy for the Fellowship Program.

They will split their days between observation at our partner hospital and discovering Italy through cultural immersion and travel.

You will organize and oversee all their activities and act as a group leader, mentor, and main responsible for their safety and well-being during the program.

You will report to the Country Operations Manager, ensuring that local operations run smoothly, programs are well planned and executed, and that all participants are safe, thriving, and having a fantastic experience.


Responsibilities
  • Manage groups of students attending observational activities at our partner hospital, providing on-site coordination and acting as a liaison with the doctors and staff.
  • Plan and oversee hospital rotations, based on guidelines agreed with the Program Manager, in accordance with the hospital administration.
  • Plan and arrange housing, airport pick-up, transportation, tours, group meals, and other events with the students.
  • Ensure the safety and well-being of the students, providing information, guidance, and support when needed. This requires 24/7 availability in case of emergency.
  • Conduct welcome presentations and informational sessions.
  • Monitor political, health, safety, and security conditions in your assigned city and alert the Risk Management Team of any health or safety concerns.
  • Manage the budget and expenses of the city you are assigned, generating daily and weekly reports.
  • Maintain consistent communication with all levels of the organization, including partner hospitals, universities, and student families when needed.
  • Develop and maintain relationships with local providers and partners.
Desired Skills and Experience

We are looking for a quick-thinking and reliable professional with excellent organization and people skills, fluent English and Italian, and a good knowledge of one of these cities: Florence, Ferrara, Trieste, Alessandria, Napoli, Bari, Padova.

  • Mandatory to have relevant experience in hospitality, event management, education, travel, or in customer-facing roles.
  • Fluent or Native in Italian and English.
  • Passion for working with a young crowd, and ability to tune-in and communicate with them.
  • Strong organizational skills and ability to handle multiple priorities at once.
  • Strong sense of urgency with high priority tasks and able to meet deadlines.
  • Proven experience in creating and delivering innovative and exciting events and activities.
  • High attention to detail, problem-solving, and teamwork skills.
  • Comfortable with taking the lead in a situation and engaging positively – we expect independence and an ability to work autonomously.
  • Demonstrated ability to promote diversity, and respect varying cultural norms and sensibilities.
  • Passion and curiosity for international experiences, travel, and cultural discovery.
  • Outstanding work ethics, trustworthiness, and obsession with meeting high standards.
  • Calm under pressure, able to manage crisis situations, negotiations, and confrontation.
Benefits
  • 1800-2000 euro/month salary + bonus.
  • Transportation, group meals, and excursions fully covered.
  • One week training and team building in-person.
  • Full-time contract for the duration of the program (1-3 months depending on the city).

DoctorsinItaly is an equal opportunities employer. We make recruiting decisions based on your experience and skills, not on your age, gender, sex, preferences, religion, ethnicity, lifestyle, or on any part of your identity. We value your commitment to growth, your work ethics, and your empathy towards others.

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