IT Infrastructure Engineer

1 settimana fa

Vicenza, Italia Excis Compliance ltd A tempo pieno

IT Infra Eng (Contractor) is responsible for installing configuring troubleshooting and maintaining Windows/ Linux in physical and virtual environments with a good understanding of network gears and associated peripherals including printers and AV equipment.

IT Infra Eng (Contractor) will report to the Local Eng group and will work closely with other members of the technology department to support the Lab.


Job Description

  • 60% Set up maintain and troubleshoot Lab and IT environments (IPBPX WiFi LAN/WAN Routing/Switching).
  • Daily followups on open issues to closure and ensure SLAs are met.
  • Install and configure software network switches devices and other network appliances.
  • Collaborate with the Engineering group to install and set up complex environments such as server clusters SAN Cloud etc.
  • 15% Coordinate with engineering leadApplication ownervendors as needed.
  • Alert the support teams to outages and provide necessary updates to leads.
  • Review and test new applications software etc. and provide feedback.
  • Document issue resolution prioritize and reassign tickets using the help desk ticketing system.
  • 15% Develop and share Knowledgebase with the teams.
  • Maintain Inventory of all hardware and software resources and parts.
  • Propose Service Improvement Plans for the company and work on implementing them.
  • 10% Maintain excellent communication with all endusers and other members of the technology department.


Key Skills:

  • Knowledge of TCP/IP networking and related network services (i.e. DNS SMTP DHCP etc.)
  • Experience with virtualization and containerization (i.e. VMware Docker)
  • Experience with Cloud Services providers (i.e. AWS and GCP)
  • Good communication skills and experience working in a global setup.
  • Network switches and firewall configuration and managing
  • Cyber Security and Secure Administration of the network
  • Solid networking knowledge (OSI network layers TCP/IP)
  • Advanced experience with Linux and Windows operating systems



Minimum Qualifications and Experience:

  • Language: Italian and English fluent is a must requirement.
  • 4 years specializing in desktop support systems administration and IT Operations in a Linux environment preferred.
  • Experience with firewalls switches and routers
  • Experience with managing a colocation or an engineering lab.
  • Good understanding of redundancy and backup
  • Must be enthusiastic and proactively looking out for issues and fixing them quickly.


Experience:


  • Rack and stack the new systems and network equipment.
  • Ability to recognize analyze and effectively solve problems in a timely and organized manner using industry best practices and procedures.
  • monitoring systems
  • Ability to multitask in a fastpaced environment
  • Manage 10 racks colocation.
  • Remediate the Security Vulnerabilities for the systems and keep the patches up to date.
  • Maintaining computer networks including firewalls VPNs routers and other physical hardware
  • Installing and configuring network equipment
  • Managing firewalls and data security systems to keep data and communications protected.
  • Monitoring computer systems to improve network performance for all systems.
  • Troubleshooting resolving and communicating networking issues to other employees and management.
  • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.


Customer Service Collaboration Desktop Support Technical Mobile Device Hardware Troubleshooting Microsoft Windows Documentation Vendor Management SCCM Information Technology Macintosh MS Office Deployment Active Directory Help Desk Support Windows Server Ticketing Systems Switches VPN Imaging LAN

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