Responsabile Manuals

1 mese fa

Sant'Antonio Abate, Italia Culture Digitali Srl A tempo pieno
Job Summary

Manage a group of experienced technical writers to produce customers' operation and maintenance documentation. Ensure on-time provision of O&M deliverables and milestones in accordance with project schedule and budget. Ensure preparation and delivery of Operation & Maintenance Manuals, Illustrated Parts Catalog, and Training Program Plan.

Accountabilities:
  1. Manage a group of experienced technical writers to produce customers' operation and maintenance documentation
  2. Ensure on-time provision of O&M deliverables and milestones in accordance with project schedule and budget
  3. Ensure preparation and delivery of Operation & Maintenance Manuals, Illustrated Parts Catalog, and Training Program Plan
  4. Ensure the preparation of Technical specifications for subcontractor's manuals and training courses
  5. Ensure Technical Writers internal teams effectively prioritize high-priority feature release work with other content, experience, and process improvements
  6. Develop an understanding of how our customers use the manuals and what content needs are helpful
  7. Review and implement customer feedback
  8. Identify opportunities for process improvement, including new editor software, and coordinate the implementation and communication of these changes
  9. Ensure the review of operation and maintenance manuals delivered by the subcontractors
  10. Participate in projects, bidding, and delivery phases within project schedule

Required Skills/Knowledge:
  1. Pioneering Spirit
  2. Integrity
  3. 2-5 years' experience as a project manager or people manager with a technical documentation team
  4. Minimum 3 years' railway system engineering experience and knowledge of the integrated systems that comprise a metro system
  5. Ability to develop a working knowledge of technical products, processes, and applications
  6. Ability to learn new technical skills quickly
  7. Knowledge and experience in application of the railway Technical-Logistic support documentation, associated with any technical system, either rolling stock and/or a rail vehicle
  8. International experience and ability to manage international projects
  9. Knowledge and ability to review maintenance documentation from sub-suppliers
  10. Techniques and ways to handle the relationship with a supplier in an integrated supply chain approach
  11. Willing to cover a global role
  12. Excellent communication skills
  13. Person who is easy to work with
  14. Negotiation Skills
  15. Leadership Skills
  16. Experience in modern Lean and Agile Organization

Desired Skills/Knowledge:
  1. Operation and Maintenance Processes
  2. RAMS and Maintenance Plan process
  3. Planning and organization
  4. Experience in editing software programs

Education/Qualifications:
  1. Electrical, Electronic, Mechanical Engineering

Languages:
  1. English Proficiency

Equal Opportunity Employer:

Hitachi Rail is an equal opportunity employer and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those under consideration will be contacted.

Join us at Hitachi Rail and be part of a diverse and inclusive environment that values equality, respect, and empathy.

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