OPS Engineer

This role involves designing, optimizing, and managing critical workflows for ING Platform Services Tribe.

Key Responsibilities:

• Workflow design, implementation, and maintenance.
• Perform maintenance, upgrade, and configuration on managed software.
• Create and update internal documentation.
• Keep the managed software updated.
• Secure system by enforcing ING policies and standards.
• Test and evaluate new solutions.
• Any other duties as assigned by management.
• Rotate on-call availability 24X7.
• Collaborate across departments, ensuring efficient workflows, security, and successful project outcomes.

Requirements:

• University degree or equivalent.
• 5+ years’ experience in the same role preferably within the financial industry in a complex and international environment.
• Knowledge of BMC Control M 9.0.19 or higher.
• Knowledge of BMC TrueSight Server Automation 20.02 or higher.
• Good knowledge of scripting languages (VBScript, PowerShell, Bash, SH, Python).
• Proficiency in defining and scheduling jobs, managing dependencies, and monitoring job execution.
• Experience in troubleshooting job failures, identifying root causes, and resolving issues promptly.
• Experience in developing and performance optimization.
• Knowledge of security best practices, including user access control, authentication, and authorization.
• Knowledge of operating systems Microsoft Windows Server 2012 – 2019.
• Experience with Git and Azure DevOps.
• Fluent in English (written and spoken) B1 or higher level.
• Knowledge of Ansible and IT automation is a nice to have.

As a plus:

• Knowledge of T-SQL.
• Control M Certification.

Soft Skills:

• Passion for technology.
• Result-oriented.
• Problem solver.
• Able to act independently.
• Team player.
• Excellence in execution.
• Customer-centric.

Working conditions: Full Time

Duration: Permanent

Location: Milan (hybrid)

About ING:

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional. Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach, or tell people how to live their lives. We empower people and businesses to realize their own vision for a better future. Do you think you are "a step ahead"? Apply now

The benefits of joining ING:

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working.
• Competitive base salaries and performance-based bonuses.
• Diverse cultures & innovative mindsets.
• International environment.
• Commitment to sustainability.
• Lots of training development opportunities to help you grow.
• Lots of moments dedicated to physical and mental well-being.
• A special day off when it is your birthday: we call it #doyourbirthday
• And of course, we can’t forget: free water & coffee at the office

Our Commitment:

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.