Patient Journey Partner HCC

3 giorni fa

Monza, Italia F. Hoffmann-La Roche Gruppe A tempo pieno

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

In qualità di Patient Journey Partner (PJP), nell’ambito della Direzione Healthcare Solutions di Roche SpA, svolgerai un ruolo customer facing di primo piano, con un impatto diretto sugli interlocutori che influenzano il patient journey.

Rispondendo al HCC Area Manager, avrai la responsabilità della regione Lombardia. In particolare ti occuperai di:

  • Interagire come primary point of contact con gli Healthcare Professionals di riferimento per identificare i loro bisogni, condividerli internamente al team cross-funzionale e assicurare la delivery degli outcome attesi in tempi rapidi;
  • Condividere gli elementi di forza dei prodotti Roche nell’ambito dell’epatocarcinoma, assicurando una comunicazione ed un’informazione scientifica trasparente e bilanciata;
  • Favorire il superamento delle barriere all’interno del patient journey per fornire valore ai pazienti e alla comunità;
  • Garantire una customer experience di alto livello con tutti gli interlocutori dell’ecosistema esterno in ogni singola interazione e opportunità di contatto.

Chi sei

  • laurea in discipline scientifiche*;
  • conoscenza approfondita dei processi che ruotano attorno al patient journey (ivi inclusi quelli in ambito di informazione scientifica e customer excellence);
  • eccellenti capacità di interazione con i Therapeutic Area Expert (l’esperienza nella gestione di partnership con i Patient Advocacy Groups costituirà un requisito preferenziale);
  • esperienza in oncologia solida costituirà un requisito preferenziale;
  • esperienza pregressa nel lavoro in team cross-funzionali, predisposizione all’utilizzo di tool digitali e nella gestione di più prodotti contemporaneamente;
  • buona conoscenza della lingua inglese, scritta e parlata.

Sede di lavoro: Lombardia (richiesta residenza nel territorio).

Si offre un contratto a tempo indeterminato.

*in accordo a decreto legislativo n° 219, 24 aprile 2006, art. 122 e titoli di laurea equivalenti

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