Italian-Speaking CSM: Renewals

19 ore fa

Milan, Lombardy, Italia Pillar Tempo pieno

Pillar is seeking a Customer Success Manager

La preghiamo di leggere attentamente la panoramica e i requisiti per questa opportunità di lavoro riportati di seguito.
- Renewals to turn customer value into lasting growth.

Native Italian speaker required.

Based in Milan or Barcelona, you will own the renewal and upsell conversations, understand account health, and act before risk becomes churn. xysqume

You will engage customers 90 days before renewal, lead renewal and forecasting, identify upsell opportunities, and collaborate with Sales, Product and CS to remove blockers.