Assistant Front Desk Manager
3 settimane fa
The Assistant Front Desk Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment focusing on operational goals where training, leadership, development, and recognizing overall team performance are paramount. QUALIFICATION: Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field preferred. Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. Demonstrates a working knowledge to operate all office equipment. Completion of high school, basic or vocational education equivalency preferred. Working knowledge of US cash handling procedures and foreign exchange required.
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Front Desk Manager
3 settimane fa
Milan, Italia Celebrity Cruises A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Manager
3 settimane fa
Milan, Italia Celebrity Cruises A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Manager
3 settimane fa
Milan, Italia Celebrity Cruises A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Rci - Front Desk Manager - Ita
2 giorni fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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RCI - Front Desk Manager - ITA
3 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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RCI - Front Desk Manager - ITA
3 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Rci - front desk manager - ita
2 giorni fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Assistant Front Desk Manager
7 ore fa
Milan, Italia Royal Caribbean Group A tempo pienoQualifications: SHIPBOARD Employment 2YRS Hotel Supervisor in a 4 / 5* hotel. Cruising experience with the same role is an advantage. Ability to speak English clearly, distinctly and cordially with guests. Essential duties and responsibilities: Maintains a constant presence of professionalism and emergency preparedness within the Front Desk...
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Front desk manager
4 giorni fa
Milan, Italia Room Mate Hotels A tempo pienoBenvenuto a Room Mate Hotels!Entra nel cuore di Milano con noi! Il nostro hotel è alla ricerca di un nuovo Roomie per completare un team pieno di energia, entusiasmo e voglia di creare esperienze indimenticabili per i nostri ospiti. Vuoi unirti a questa avventura?Di cosa abbiamo bisogno?Stiamo cercando un/a Front Desk Manager che condivida i nostri valori:...
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Front desk manager
2 giorni fa
Milan, Italia Room Mate Hotels A tempo pienoBenvenuto a Room Mate Hotels!Entra nel cuore di Milano con noi! Il nostro hotel è alla ricerca di un nuovo Roomie per completare un team pieno di energia, entusiasmo e voglia di creare esperienze indimenticabili per i nostri ospiti. Vuoi unirti a questa avventura?Di cosa abbiamo bisogno?Stiamo cercando un/a Front Desk Manager che condivida i nostri valori:...
