Technical Writer IV
1 mese fa
Location: Bangalore (Hybrid)
Preferred candidates: Local to Bangalore.
Overall experience: 10 Years
Relevant exp: 7 years
Primary skills: Technical documentation writing experience for APIs Cloud Services
Job Description
- Autodesk Identity Access and Management team is seeking a talented and highly motivated individual who loves to find and develop efficient scalable and thoughtful solutions to various technical and product challenges.
- As a team member responsible for building foundational services you will have the opportunity to lead the team that builds Autodesks Identity Access Management Platform.
- The service is one of the key business enablers serving millions of Autodesk customers daily.
- It is leveraged by 150 Autodesk desktop mobile web applications and cloud services and a growing thirdparty developer ecosystem for managing user authentication authorization profile and entitlements.
- You will be working on cutting edge AWS technologies as you build the next generation of Autodesks Identity Platform.
- You will work in a global organization and collaborate with local and remote colleagues from various disciplines like business engineering operations support etc.
Responsibilities
- Write API documentation for API users such as API reference docs and developer guides. Keep emphasis on documentation that is technically accurate and brings clarity for even complex processes.
- Review documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.
- Supplement developer documentation with relevant sample code to reduce groundsup efforts of external developers.
- Develop and use all types of content types (workflows / process schematics / instructional videos / developer consoles) to simplify the users understanding of the Open APIs.
- Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself without needing to check with the core development organization.
- Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs.
Basic Qualifications
- Bachelors degree or equivalent experience in Computer Science.
- 710 years Design develop and implement customized technical documents.
- Excellent understanding of basic principles of computer programming
- Good understanding of one or more of the programming languages C# or Go
- Good understanding of web services including REST
- Solid understanding of software design and architectural patterns as well as very good understanding of cloud design paradigms
- Bachelors degree in computer science technical writing core sciences or equivalent experience.
- Minimum of 7 years experience in technical documentation and / or developer outreach / technology partner management roles.
- Knowledge of tools such as Jekyll Wordpress Adobe Framemaker Oxygen XML author Lucid Chart Visio is a must.
- Experience using Git to manage asynchronous collaboration across large teams.
- Experience with authoring documentation in Markdown is core.
- Familiarity with API documentation tools such as Swagger
- Knowledge of REST APIs is a must.
- Experience with programming to enable sample code will require experience especially around core web technologies such as Python / Javascript / JSON / HTML required. Knowledge of data analytics and big data technologies is a plus.
- Demonstrate experience in writing and proofreading of content especially technology related content.
- Great communication skills and ability to work well with others.
- Ability to organize and create multimedia content to explain use cases and process flows.
- Ability to handle stressful time critical projects and deliver great user outcomes.
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