Associate Field Services Technician

1 mese fa

Milan, Italia Aptean A tempo pieno

Job Title: IT Service Technician

Location: Milan

Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60 different products and a global client base, there’s no better time to advance your career at Aptean.

Are you ready for what’s next, now? We are If being part of a dynamic, high growth organization excites you and you are an IT Services Technician eager to learn and grow, then this opportunity is for you Our fast-paced environment and dynamic global IT department is eager for a mover and shaker to step into this role and become an integral part of our team.

About the role

Supporting various functional teams within IT to perform IT related tasks. Responsible for work that is less defined in scope but has the understanding and experience to execute business objectives. This role has the ability to effect short-term and some long-term business goals. The candidate must demonstrate the ability to provide high levels of customer service, with proven experience resolving technical issues within a corporate computing environment.

You will also:

  1. Proactively and independently provide support for 2nd and 3rd level incidents for desktop and enterprise applications globally in a timely and professional manner.
  2. Maintain and document technical solutions for hardware upgrades, disposal, loaner systems, asset inventory, software inventory, remote imaging, new hire setup, termination, relocation, remote or automated updates, and remote support.
  3. Handle problem recognition, research, isolation, resolution, and follow-up for software and hardware problems in a timely manner on their own or knows who to engage and when. Know when to escalate appropriately.
  4. Build and maintain relationships with customers and third-party vendors to ensure appropriate and agreed services are delivered.
  5. Ensure all IT policies, processes, and service level agreement commitments are upheld.
  6. Build a plan and take ownership for the plan to drive it to completion to integrate acquisitions into the Aptean IT environment on time and to quality expectations.
  7. Identify any patterns or issues or lessons learned and proactively share them with the appropriate parties to build them into future acquisition planning.
  8. Due to their knowledge and core values alignment, be recognized as the go-to person for complex technical or client escalations on the team.
  9. Serve as a coach and mentor for more junior team members. Recommend and develop training sessions for knowledge sharing within the team. Provide feedback and seek out ways to help them develop and apply their skills/knowledge.

About you

  • Ability to communicate with clients and staff clearly and effectively.
  • Windows 10 desktop support, installation, and troubleshooting.
  • Email setup, configuration, and support for smartphones, tablets, and workstations.
  • Printer installation and support.
  • Microsoft Office/Office 365 (Word, Excel, Outlook, etc.) installation and support.
  • Understanding of TCP/IP Networking.

If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.

Learn from our differences. Celebrate our diversity. Grow and succeed together.

Aptean pledges to promote a company culture where diversity, equity, and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability, age, status as a protected veteran or any other group status protected by law. Celebrating our diverse experiences, opinions, and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.

“At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees, and our company.” – TVN Reddy

#J-18808-Ljbffr

  • Associate Field Services Technician

    7 giorni fa

    Milan, Italia UNAVAILABLE A tempo pieno

    OverviewJob Title: IT Service TechnicianLocation: MilanAptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3500 employees, 60...

  • Field IT Technician

    4 settimane fa

    Milan, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    Varied assignments of level 2 IT support in your regionContact us directly if you have any questions about this open job position2 years of IT experience in a IT Support roleExperience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing...

  • Field Service Technician

    1 mese fa

    Milan, Italia IBA Worldwide A tempo pieno

    Field Service Technician (Flying)Requisition ID: 2658Location: Milan, ITWork regime: Full-TimeKind of contract: Open Ended ContractThe mission of the S2C2 Field Service Team is to maintain IBA’s Cyclotron equipment and systems used in Proton Therapy, an advanced form of Cancer treatment. This customer-facing role is an exciting opportunity to become part...

  • Field Service Technician

    2 settimane fa

    Milan, Italia IBA Worldwide A tempo pieno

    Field Service Technician (Flying)Requisition ID: 2658Location: Milan, ITWork regime: Full-TimeKind of contract: Open Ended ContractThe mission of the S2C2 Field Service Team is to maintain IBA’s Cyclotron equipment and systems used in Proton Therapy, an advanced form of Cancer treatment. This customer facing role is an exciting opportunity to become part...

  • Field Service Technician

    12 ore fa

    Milan, Italia IBA Worldwide A tempo pieno

    Field Service Technician (Flying)Requisition ID: 2658Location: Milan, ITWork regime: Full-TimeKind of contract: Open Ended ContractThe mission of the S2C2 Field Service Team is to maintain IBA’s Cyclotron equipment and systems used in Proton Therapy, an advanced form of Cancer treatment. This customer-facing role is an exciting opportunity to become part...

  • Associate Professional Services Consultant

    2 settimane fa

    Milan, Italia Amazon A tempo pieno

    Associate Professional Services Consultant - Early Career ProgramJob ID: 2858387 | AWS EMEA SARL (Italy Branch) - G99Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building...

  • Field Service Technician

    4 settimane fa

    Milan, Italia IBA Worldwide A tempo pieno

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Share this job offer onField Service Technician (Flying)Requisition ID: 2658Location:Milan, ITWork regime: Full-TimeKind of contract: Open Ended ContractThe mission of the S2C2 Field Service Team is to maintain IBA’s Cyclotron equipment and systems used in Proton...

  • Associate Professional Services Consultant

    3 settimane fa

    Milan, Italia Amazon A tempo pieno

    Associate Professional Services Consultant - Early Career ProgramJob ID: 2858387 | AWS EMEA SARL (Italy Branch) - G99Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building...

  • Associate Professional Services Consultant

    3 settimane fa

    Milan, Italia Amazon A tempo pieno

    Associate Professional Services Consultant - Early Career ProgramJob ID: 2858387 | AWS EMEA SARL (Italy Branch) - G99Role starts in March or September 2025.Do you want to experiment with innovative technologies, including Cloud Computing, Machine Learning, and Internet of Things? Are you passionate about educating, training, designing, and building...

  • Income Services, Associate

    2 giorni fa

    Milan, Italia Euronext A tempo pieno

    Income Services, AssociateApply locations Milan time type Full time posted on Posted 3 Days Ago job requisition id R19267Key AccountabilitiesEnsure the delivery of settlement, custody, asset and fiscal services and support the management and control of the physical securities registered in Centralized Securities System and their safeguarding according to...

  • Legal - Associate Corporate M&A

    4 settimane fa

    Milan, Italia Pirola Pennuto Zei & Associati A tempo pieno

    Legal - Associate Corporate M&A - PaduaJob ID: 984City: MilanArea of activity: LegalExperience level: ExperiencedPirola Pennuto Zei & Associati, a leading professional firm in the field of tax and legal consultancy, is looking for a Lawyer for the Padua office to be included in the work team in which he will have the opportunity to deepen issues in the field...

  • Business Services Associate

    2 giorni fa

    Milan, Italia MARTINO & PARTNERS A tempo pieno

    Business Services Associate / Jr ConsultantAbout UsMartino & Partners is a consulting firm that develops projects in strategy, organization, procurement, and communication for both public and private entities, in Italy and abroad. We are a dynamic and fast-growing group operating in both the public and private sectors.We value the ability to work...

  • Diesel Technician/Mechanic III

    7 giorni fa

    Milan, Italia Penske A tempo pieno

    Location- 1012 13th Avenue Ct WSchedule- 3:30pm to 12am Monday- FridayPay- $22.50/hrWhat’s the Job?Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you’ll do exactly that. Here, you’ll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry....

  • Field Service Technician

    2 mesi fa

    Milan, Italia Hunters Group A tempo pieno

    1546 persone hanno già visualizzato questa offertaDettagli opportunitàSettore:Funzione:Tipo di Contratto:Codice opportunità:DescrizionePer grossa azienda multinazionale fondata nel 1989 che si propone come interlocutore di alto livello tecnologico per innovare i processi produttivi di piccole e medie imprese, ricerchiamo un Field Service...

  • Field specialist ii

    4 settimane fa

    Milan, Italia Pall A tempo pieno

    Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges.Our products serve diverse, global customer needs across a wide range of applications to advance...

  • Field service Technician focused on electrical protections

    4 settimane fa

    Milan, Italia Siemens Mobility A tempo pieno

    Create a better tomorrow with us.We are looking for a Field Service Technician focused on electrical protections (protezionista e trasfertista) to be hired with a permanent contract in Customer Service within the Smart Infrastructure – Electrification & Automation area.Siemens is a focused technology company, pioneering intelligent solutions that transform...

  • Clinical Research Associate II

    2 mesi fa

    Milan, Italia Psi CRO Ag A tempo pieno

    Clinical Research Associate II / Senior Clinical Research AssociateFull-timePSI is a leading Contract Research Organization with more than 28 years in the industry, offering a perfect balance between stability and innovation to both clients and employees. We focus on delivering quality and on-time services across a variety of therapeutic indications.As a...

  • Strategy & Acquisitions Associate, DCSS EMEA

    3 giorni fa

    Milan, Italia Amazon A tempo pieno

    Strategy & Acquisitions Associate, DCSS EMEAJob ID: 2828921 | Amazon Data Services Ireland LimitedThe AWS Data Center Supply Solutions team is looking for a Strategy & Acquisitions Associate to work with various stakeholder groups to procure data center capacity, support long term scaling strategies for AWS’s infrastructure regions, and manage a portfolio...

  • Contractor Regulatory Operations Associate

    4 settimane fa

    Milan, Italia adh Personal Thüringen A tempo pieno

    Randstad Inhouse Services, specialty Pharma, is looking for a resource on behalf of Pfizer srl to join the regulatory team as Contractor Regulatory Operations Associate. The candidate will be in charge of regulatory change management, renewal, and query activities for products manufactured by External Supply Quality (ESQ) managed contractors.Placement is...

  • Central Service Point Associate

    2 giorni fa

    Milan, Italia LYNK & CO International AB A tempo pieno

    Central Service Point Associate – Lynk & CoAbout UsAt Lynk & Co, you are part of a dedicated team committed to delivering top-tier service and ensuring a seamless customer journey. Our mission is to redefine mobility by combining innovation, sustainability, and a user-centric approach. As part of the Last Mile Services Department, our Central Service...