Customer Experience Lead

1 giorno fa

Padova, Veneto, Italia Schneider Electric Tempo pieno

Schneider Electric is seeking a Manager, Customer Experience to lead journey mapping and drive improvements across the global Cooling business.

Pronto/a a candidarsi? Prima di farlo, si assicuri di leggere tutti i dettagli relativi a questo lavoro nella descrizione sottostante.

You will coach teams to embed customer-centric thinking in every decision and manage escalations with speed and professionalism. xysqume

You will monitor satisfaction across touchpoints, address root causes of detractors, and collaborate with Sales, Engineering, and Operations to elevate the customer experience.