Client Service

1 settimana fa

Metropolitan City of Turin, Italia N2S Italia Ltd. A tempo pieno

Position Job Title: Client Service & Operations Assistant Manager Start Date: flexible but ideally from January/February Employer: N2S Italia Ltd Type of Contract: Full-Time Base Salary per Annum & Bonus: to be discussed, depending on experience Annual Leave Entitlement: 20 Working Days (Plus Bank Holidays) Probation Period: 3 months Working place: working from home / remote Working days: 1st April to 31st October - Monday to Friday + Weekend on call 1st to 31st March: 5 days/week 1st November to 28th February: 3 days/week TASKS: Customer Care and Travel Quality Management (April to October)● Welcoming clients on arrival day and being available for any assistance throughout their stay. ● Staying in constant contact with VIP clients, providing daily updates and essential travel information. ● Ensure all clients requests whilst on the ground get actioned in a timely manner, checking with suppliers for changes’ availability and arrange seamless coordination. ● Rapid problem solving when inconvenience occur on the ground ● Ensuring all ground suppliers, villa managers, and hotels are well informed about clients’ specific details, such as dietary requirements and special occasions. ● Going the extra mile by adding thoughtful touches like welcome cards, birthday surprises, and additional amenities to enhance their experience. ● Reconfirming all services in itineraries previously arranged and booked by Travel Designers via the company software ● Coordinating with all ground teams to ensure smooth execution of complex or tricky client services. ● Ensure clients’ extras are invoice and paid, as well agents commissions are always updated on they system Admin, Account Management, and Product (November to March)● Uploading, Maintaining and Updating supplier information (Services, Experiences and Villas) and their prices in the back office and company software ● Booking’s folders closure liaising with CFO ● Producing Reporting ● Liaise with Copywriter for the creation of any new tour description ● Assistance with developing travel guides Others: ● Support the CEO, COO, CFO and Quality Manager with daily tasks if required.   REQUIRED: Minimum 2 years experience in luxury travel industry and/or having any strong customer care service role Professional Italian & English speaking and writing The candidate must be extremely detail-oriented, being able to work under pressure and efficiently during high season, good with ground logistics, pro-active and with criteria for good taste. Great IT skills and comfortable with technology Great communication skills London or Italy based: in London full-time employment contract, in Italy as full-time freelancer (due to the current law). Please send your cover letter and CV to info@n2sitalia.com copying-in tom@n2sitalia.com

  • Tecnico grafico area service clienti

    4 settimane fa

    Metropolitan City of Milan, Italia Manpower TREZZANO Engineering (HUB) A tempo pieno

    azienda che produce macchine e consumabili per stampa graficaTecnico Area Service Settore GraficaManpower è alla ricerca, per un'azienda specializzata nella produzione di macchine e consumabili per stampa su oggetti con tecniche di tampografia, industrial inkjet e laser, di un Tecnico Area Service Clienti. La figura si occuperà di:Gestire la rete di agenti...

  • Field Service Engineer

    3 settimane fa

    Metropolitan City of Turin, Italia Mase Consulting Ltd A tempo pieno

    Field Service Engineer / Pharmaceutical Automation Technician Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex pharmaceutical equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well-rounded Service Engineer / Service Technician to join their...

  • Technical Service Engineer

    5 giorni fa

    Metropolitan City of Turin, Italia Openjobmetis SpA A tempo pieno

    Openjobmetis S.p.A. – Divisione Permanent Placement , per azienda cliente operante nel settore degli impianti industriali , ricerca e seleziona una figura di: Technical Service Engineer. La risorsa sarà inserita nel Service Department e collaborerà alle attività di progettazione, installazione, collaudo, assistenza tecnica e manutenzione di impianti...

  • TOP! ***** TD SERVICE ASSUME: Technical Sales Account

    5 ore fa

    Metropolitan City of Turin, Italia TD SERVICE SRL A tempo pieno

    L’OPPORTUNITÀ IN SINTESI AZIENDA: TD Service SETTORE: Sistemi Refrigerazione Industriale MERCATO: Industrie Alimentari e Chimico-Farmaceutiche TERRITORIO: Italia, EMEA (Europe, Middle East, Africa) RUOLO: Technical Sales Account & Business Developer (futuro Sales Manager) ASSUNZIONE: Immediata a tempo indeterminato (o Partita IVA, se preferito) SEDE DI...

  • Client Service Associate appartenente alle categorie protette

    2 settimane fa

    Metropolitan City of Turin, Italia Seltis Hub A tempo pieno

    Annuncio dedicato alle persone appartenenti alle categorie protette - legge 68/99. Seltis Hub D&I ricerca per prestigiosa azienda cliente operante nel settore Finance, un/a Client Services Associate appartenente alle categorie protette. In qualità di rappresentante del Servizio Clienti in Asset Management, sarai responsabile di fornire un servizio clienti...

  • Service Desk Specialist

    14 ore fa

    Turin, Italia Critical Service A tempo pieno

    In Critical Service siamo sempre alla ricerca di persone che vogliano esprimere il loro talento! Chi siamo? Critical Service nasce nel 2015 grazie ai suoi fondatori, forti di una ventennale esperienza nel mondo dei servizi informatici rivolti alle più grandi imprese italiane. Oggi operiamo come System Integrator, con specifico riferimento alla...

  • Italian Speaking Client Service Specialist

    5 giorni fa

    Rome, Metropolitan City of Rome Capital, Italy CBT A tempo pieno

    Job Title: Client Service Specialist (On-site in Lisbon)Location: Lisbon, Portugal (On-site)Job Type: Full-timeSalary: Attractive salary + benefitsAbout the Company:We are a leading global company committed to providing outstanding client services. We are seeking a highly motivated and customer-focused Client Service Specialist to join our team in Lisbon. If...

  • Service Desk Specialist

    3 giorni fa

    Turin, Piemonte, Italia Critical Service A tempo pieno

    In Critical Service siamo sempre alla ricerca di persone che vogliano esprimere il loro talentoChi siamo?Critical Service nasce nel 2015 grazie ai suoi fondatori, forti di una ventennale esperienza nel mondo dei servizi informatici rivolti alle più grandi imprese italiane.Oggi operiamo come System Integrator, con specifico riferimento alla progettazione,...

  • Commissioning & Service Engineer

    6 giorni fa

    Metropolitan City of Milan, Italia Studio Emme A tempo pieno

    Commissioning & Service EngineerIl nostro cliente è una solida e importante azienda che costruisce impianti grandi e complessi, situata nella parte sud della provincia di Varese – nord di Milano. Per il loro ufficio Commissioning cerchiamo con urgenza Commissioning & Service Engineer che – rispondendo al Commissioning Manager – supporta il...

  • CUSTOMER SERVICE CON LINGUE

    2 settimane fa

    Metropolitan City of Milan, Italia Manpower ASSAGO A tempo pieno

    realtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lussoIl nostro cliente è un importante realtà internazionale di gestione servizi di Customer Service per conto di Aziende del settore moda e lusso.  Per il potenziamento del Team Customer Service, Manpower ricerca: ADDETTA AL CUSTOMER CARE con INGLESE +...