Global Consumer Care

10 ore fa

Vicenza, Veneto, Italia Dainese Tempo pieno

Dainese is seeking a Consumer Care Specialist to support our global ecommerce operations from Vicenza.

Non si lasci sfuggire questa opportunità: si candidi rapidamente se la sua esperienza e le sue competenze corrispondono a quanto descritto di seguito.

You will handle inquiries related to orders, returns, product information, after-sales, warranty and repairs across multiple channels, ensuring timely responses per SLAs.

The role requires multilingual proficiency (German and English) and a collaborative, proactive attitude. xysqume

Experience in the motorbike industry is a plus, with a strong emphasis on customer satisfaction and data accuracy.