Payment process owner

## Payment process ownerPresenta candidaturalocations: Italy, Milanotime type: Light Fridayposted on: Offerta pubblicata ierijob requisition id: JR For 45 years, we have been the benchmark for digital innovation in Italy — and today, across Europe as well.More than technology: we are the partner that transforms the way businesses work, grow, and compete.

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From human resources management to digital payments, from electronic invoicing to customer relationship management, we design tailored solutions that go to the heart of business processes, making them more efficient, faster, and smarter.Our mission is simple yet ambitious: to
bring the value of digital transformation to every business
, whatever its challenge.

We do this by putting the customer at the center of everything — not as a tagline, but as a daily working method.We are looking for a
Payments Process Owner
to join the Global Receivables Management team within the Finance Department.

In this role, you will define and govern the customer payment process for all Group companies across operating countries, with a phased rollout (Italy, Spain, and France in the first phase; Turkey and Israel in a later phase).

In Italy, you will coordinate the Incomes & Back Office team, ensuring the execution of the standard process in the domestic market.
Your role at a glance:
* Design
the end-to-end payment & cash application process in alignment with the Group Order-to-Cash architecture.
* Define
policies, SOPs, and controls (including SoX readiness) for the payment process across all operating countries.
* Coordinate
the Incomes & Back Office team in Italy, ensuring process quality and SLA compliance.
* Align
local Business Units (Italy, Spain, France in the first phase; Turkey and Israel in extension) on the adoption of the standard model, managing country-specific requirements (language, taxation, regulatory aspects).
* Define and monitor
process KPIs: DSO, on-time payment rate, cash application rate, aging buckets, unapplied cash.
* Interface
with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliation, payment hub).
* Lead
continuous improvement initiatives: identify bottlenecks, drive RPA automation, adopt AI solutions for cash application, dispute management and dunning, and reduce manual touchpoints.
* Support
the rollout of the new I2C SaaS platform (a leading vendor in the Gartner Magic Quadrant), with initial deployment in Italy, Spain, and France and subsequent extension to Turkey and Israel.
What skills are we looking for?
* Degree
in Economics, Management Engineering, or equivalent.
* 7-8 years of experience
in roles such as Process Owner / Order-to-Cash Lead / AR Manager in multinational environments.
* Proven experience
in designing multi-country payment and cash application processes.
* Strong knowledge
of SAP, Oracle, or Workday Finance (at least one platform at a senior level as SAP).
* Proficiency in BI tools
(Power BI, Qlik, or Tableau) for process dashboarding.
* Strong team coordination skills
and ability to manage cross-country stakeholders.
* Fluent English (C1+)
; native or equivalent Italian proficiency.
* Experience working in CEE / EMEA environments
with Group-level governance.Skills matter — but they're not enough.

We look for
leaders
who
embrace challenges
as catalysts for growth and who
bring our values to life throu
gh the way they work:
* ENTREPRENEURSHIP
— the engine behind everything we do.

We push to excel, innovate, and raise the bar — for ourselves and for the company.

We are proactive, accountable, and customer-obsessed, always ready to challenge the status quo and deliver extraordinary results.
* INNOVATION
— our north star.

We navigate a world rich in diverse experiences, knowledge, and perspectives — and we're not afraid to experiment or fail.

We build environments where bold ideas thrive.
* INCLUSION
— the foundation of how we relate to one another.

Every individual brings a unique story and perspective.

We champion a workplace where those differences aren't just accepted — they're valued.
What we offer?
We believe that
by creating value
for our people, we promote
a culture of excellence, innovation and ethical and responsible business practices.
We are a
tech company
, and our approach to work is far from being conventional
We believe in a dynamic environment where innovation, growth and wellbeing intertwine every day.
Here, work is not just a set of t