Field Service Engineer

pbWho We Are /b /pbrpApplied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world.

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The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips.

Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.

/pbrpbWhat We Offer /b /pbrpSalary: /p€32.000,00 - €44.000,00brpLocation: /pAgrate MB,ITA pYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more.

/p pAt Applied Materials, we care about the health and wellbeing of our employees.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our a target="_blank" ubenefits /u /a.

/p As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.

You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.

Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.

Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

pWe are looking for a bField Service Engineer /b, who will support our customer and our team in buAgrate Brianza (Monza, Italy) /u /b, guaranteeing the best performance of Applied Material's Equipment.

/pbrpbKey Responsibilities: /b /pullibManagement of equipment performance and supply of spare parts /b /lilibImplement and guarantee all levels of preventative and corrective maintenance within timelines /b /lilibSupporting in Troubleshooting activities and fix technical issues on equipment.

/b /lilibDiagnoses and resolves hardware issues through understanding of software and process data as needed.

/b /lilibPerforms upgrades and retrofits on equipment.

/b /liliEnsures that the team apply the correct procedures and checklist for maintenance both corrective and preventive /liliUnderstands and implement correct work methodologies and procedures as per company and customer quality standards.

/liliAnticipates and responds to equipment issues and escalations in a timely manner /liliCollaborates and communicates with company stakeholders /liliParticipates in internal and customer meetings.

/liliWithin assigned scope, assist management in operation of site service business.

/liliAssists Applied Materials field management in establishing and achieving objectives for assigned account.

/liliKeeps field management informed on customer perception of system performance.

/liliTakes initiative to avoid and resolve customer problems.

/liliMay occasionally initiate projects to drive down costs or increase uptime.

/li /ulbrpbAvailabilities: /b /pbrulliAfter training availability to work in shift: 4 days IN and 4 days OFF /liliWilling to travel for trainings or supporting other teams occasionally (national or international) 20% of time per /li /ulpbSoft Skills: /b /pulliAbility into interact in a professional manner with colleagues and customers /liliCommunicates and presents effectively technical content in a clear manner during customer meetings /liliOriented to team leading and service to customers /liliObjective and data driven approach /liliPlan and organize work tasks properly and by priorities /liliAbility to communicate in a global organization /liliExplains technical information within the team and with supporting AMAT network of experts /li /ulbrpbComputer Skills: /b /pulliminimum capabilities required: Outlook, MS Office (Excel, PowerPoint, etc.) /liliadditional capabilities welcomed: advanced software skills, industrial automation, problem solving through software analysis, software coding, Server administration, Computer analyst.

/li /ulbrpbEducation: /b /pulliUniversity Degree in Engineering with limited experience or ITS - Post Diploma in Factory Automation/Mechatr