EMEA Servicer Evaluations

About the Role
Grade Level (for internal use):11The TeamThe Servicer Evaluations team assigns and maintains rankings for mortgage, loan, and other servicing clients. Our rankings and published analysis reflect our opinion of each servicer's operational strengths, weaknesses, and overall abilities to service mortgages, loans, or other assets. Our team values collaboration, analytical excellence, and building lasting client relationships while maintaining the highest standards of integrity and transparency in our evaluation process.
The ImpactWe are seeking a self-motivated team member with strong analytical, time management, and communication skills who will meet with and manage servicer client relationships, create committee presentations that reflect each servicer's capabilities compared to peers, write rationales and press releases to publicly announce servicer ranking actions, and maintain the systems of record and databases. In this role, you will play a significant part in initiatives that improve operational efficiencies within our business area.
What You Stand To GainOpportunity to expand your ability to assess the risks and operational capabilities embedded in the operations of companies responsible for servicing a wide range of asset classesChance to enrich your professional network by interacting with client management teams, industry experts, and analysts across North America and EMEAIncreased awareness of residential and commercial real estate markets and loan servicing across mortgage, loan, and various other asset classesAn opportunity to enhance your analytical, communication, and presentation skills while supporting the ranking processExpand your database, Excel and writing skills, project management capabilities, and attention to detail while also being a champion for process changes and using AICollaborate with our RMBS, CMBS, and other global ratings teams to remain aligned with market and industry trendsResponsibilitiesWork collaboratively with other ranking analysts and our clients' executives, line managers, and staff across various functional areas to drive strategic communication and build lasting relationshipsCollect, analyze, and synthesize client provided data to propose new rankings or recommend changes to existing rankings that are consistent with our analytical approach and industry trendsPrepare necessary information for committee presentations to ensure timely release of rankingsPublish ranking rationales, full analyses, market commentaries, and industry reportsCollaborate with team members and supporting functions, including publishing, operations, communications, and marketing to ensure the integrity, transparency, and timeliness of our rankingsMaintain the accuracy of internal systems that support the rankings process, adhere to internal quality measures, and provide support to other analysts as directedBuild relationships with peers outside of your immediate team and function to enhance cross-functional collaborationAll employees are required to work from the office a minimum of 2 days per weekWhat We're Looking ForBachelor's degree required, preferably in finance, economics, operations, business management, communications, or EnglishAn S&P Global employee at this level would typically have 3+ years of relevant experience in loan servicing, operations, audit, finance, research, accounting, mortgages, or commercial or consumer creditAbility to make decisions and contribute to certain initiatives independently while excelling as a collaborative team member in a global, multicultural environmentStrong written and verbal communication and presentation skillsEffective interpersonal skills with proven ability to influence stakeholdersAnalytical, problem solving, and time management skillsProficiency in MS Office (Word, Excel, Access, PowerPoint, etc.) and AIAdvanced Excel skills and willingness to adapt to and incorporate AI into your analysis are preferredStrong organizational skills, including the ability to prioritize competing tasks, meet deadlines, and maintain accuracy of dataSolid customer service orientation with experience managing client relationshipsDemonstrated ability to deliver high-quality work consistently while leveraging team resourcesWillingness and ability to travelWe require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer#LI-EY1About S&P Global RatingsAt S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, includin