Senior Engineering Program Manager

Hey you Want to work for one of the fastest growing SaaS companies in the world?

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable and L’Oreal rely on to deliver training. We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better.

So what are you waiting for? Apply today Join 900+ global Docebians and change the way people learn.

Are you ready to be a part of the learning revolution?

About This Opportunity:

As Senior Engineering Program Manager, you will play a central role in driving Docebo's transformation towards a Domain-Driven Design (DDD) approach, ensuring alignment of engineering processes with this architecture philosophy. Responsible for a significant area of the technology team, this leader will oversee engineers across multiple areas and technology functions, guiding both engineering managers, tech leads, and individual contributors. While not expected to code, they are accountable for the teams' overall technical competence, fostering growth through training, hiring, and staying abreast of industry trends. The role will also directly integrate Quality Assurance (QA) practices into product development workflows, fostering a culture of built-in quality and continuous improvement. Acting as a key cross-functional collaborator, this leader ensures that product initiatives are delivered efficiently, with a focus on domain alignment, scalability, and customer satisfaction. They will contribute to architecture and design efforts, ensuring that developed solutions align with product and business needs and can scale appropriately and they are dedicated to creating highly functional, engaged, and motivated teams.

Reports to: Director Engineering Operations

Location: Hybrid Biassono, Italy

To help our teams work together effectively, this role requires you to be located in Italy.

Responsibilities:

• Plan and manage the execution of complex, domain-focused projects involving multiple teams, ensuring delivery of scalable and well-structured solutions.
• Identify and address impediments to progress, ensuring seamless communication between domains and other organizational units.
• Advocate for initiatives that prioritize customer value, leveraging domain understanding and integrated QA to deliver impactful and reliable solutions.
• Lead and advocate for the adoption of DDD principles across teams, ensuring a consistent understanding and application of domain models in engineering practices.
• Enhance product delivery processes by integrating domain-driven workflows and robust testing practices. Embed QA into the software development lifecycle, promoting a “shift-left” approach to testing, and support higher velocity and reliability.
• Work closely with domain experts, Product Managers, and Engineering teams to ensure alignment between business needs and technical implementations, fostering collaboration and shared ownership.
• Provide coaching and development opportunities for Software Development Managers and other team leaders, focusing on both technical and leadership growth within the DDD framework.
• Champion the use of agile methodologies, emphasizing adaptability, domain-driven priorities, and iterative delivery. Define and track metrics related to program execution, domain adoption, and quality outcomes, reporting results to stakeholders across all organizational levels.
• Lead recruitment, headcount management and planning, career development, and training. Own retention goals within the organization, dedicated to creating highly functional, engaged, and motivated teams.
• Balance immediate and long-term product and business-focused work with technical debt and strategic technical development. Develop strategic and tactical technology roadmaps that address business requirements, efficiency, revenue generation, and technological innovation.
• When required, manage vendor relationships and participate in the budgeting process.

Requirements:

• 7+ years in program or project management within software development, including experience managing cross-functional teams.
• Excellent command of the English language both verbally and in writing.
• Strong understanding of software development lifecycle (SDLC) and integrated product delivery.
• Ability to work in an Agile/Scrum environment.
• Technical knowledge to verify the acceptance criteria of the delivered activities.
• Proven planning and prioritizing skills to deliver deadlines.
• Exceptional analytical and problem-solving skills.
• Ability to communicate complex technical concepts.
• Ability to manage upwards, influencing senior leaders.
• Ability to review processes and drive change through continuous improvement.

Nice to have:

• Proficiency with programming languages such as PHP, Javascript, Golang, or similar.
• Familiarity with SaaS platforms and architecture principles is a plus.
• Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree is a plus.
• Knowledge of Amazon AWS, Enterprise Level Application.

Benefits & Perks:

• Generous Vacation Policy, plus 2 extra floating holidays to use for religious or cultural events that matter to you.
• Employee Share Purchase Plan.
• Career progression/internal mobility opportunities.
• Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors).
• WeWork partnership and “Work from Anywhere” program.

Hybrid Office Model:

We believe when people are together, they develop deeper relationships and accelerate innovation. Because of this, all Docebo employees worldwide are “hybrid.” We encourage in-person collaboration while supporting work-from-home when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employee’s needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview.

About Docebo:

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

Any individuals requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to recruiting_accommodations(at)docebo.com. The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.

It is preferable that you submit your CV in English. Thank you