SMB Customer Success Team Lead: Grow Retention

9 ore fa

Milan, Lombardy, Italia Praxy Tempo pieno

Lexroom is seeking a Customer Success Team Manager (SMB) to lead and scale our high-velocity SMB CS engine from our Milan HQ.

La preghiamo di leggere attentamente la seguente descrizione del lavoro per assicurarsi di essere la persona giusta per questo ruolo prima di candidarsi.

You will own SMB CS execution, drive retention, expand relationships, and build a high-performing team in the legal AI space. xysqume

You will report to CS Leadership and collaborate with cross-functional teams to maximize customer retention and revenue expansion while maintaining a focus on English and Italian language proficiency.