Director of Housekeeping
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At Imperiale, every detail matters, from the crisp linen on our beds to the flawless finish of every suite. We’re looking for a Director of Housekeeping to lead our team and make sure every guest finds a home that is welcoming and true to our five-star standards.
What you’ll do
- Lead, plan and oversee all housekeeping operations: guest rooms and suites, public areas, back-of-house, laundry and linen room;
- Train, coach and motivate the housekeeping team, building a culture of care, precision and pride;
- Set and enforce cleanliness, presentation and brand standards through regular inspections and quality audits;
- Plan staffing and schedules based on occupancy forecasts, keeping a balance between service quality and labour costs;
- Work closely with Front Office, Maintenance and F&B so that rooms are ready on time and maintenance issues are solved quickly;
- Manage inventory of linen, amenities, uniforms and cleaning supplies, including periodic stock counts;
What you bring
- 5+ years in a housekeeping leadership role (Assistant or Housekeeping Manager) in luxury hospitality (five-star or upscale property);
- Deep knowledge of luxury room standards, fabrics, finishes and premium amenities;
- Proven ability to lead large teams, including seasonal staff;
- Strong budgeting, cost-control and planning skills;
- Hands-on experience with PMS and housekeeping management systems (e.g. Opera) and good Excel skills;
- Organised, precise and calm under pressure, with a keen eye for detail;
- A natural team player who works well across departments;
- Fluent Italian and English. xysqume
What we offer
- Contract level: 1st Level (Italian National Collective Agreement – CCNL Turismo);
- Salary package: starting from €50,000 gross per year, commensurate with experience;
- A key role in an iconic luxury property;
- Career development within the Company.
Forte dei Marmi, Italy | Full-time, permanent contract | Start: February 2027
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