Operations Specialist

5 giorni fa


Milan, Italia Everli A tempo pieno

Operations SpecialistFor our headquarter in Milan, we are looking for an empathic, accurate and quality-oriented Operations Specialist to join our Local Operations Team.In this role, you will have full ownership of the back-office tasks related to Shoppers’ activation, executing a rich set of tasks with great accuracy (for instance, paperwork collection, contracts preparation and signing, profile setup etc). You will also support the retraining activities to improve our Shoppers' performance.What you will doAt Everli, the Shoppers are entitled to pick up the products requested by our customers in their favourite stores and then deliver the groceries straight to their home. The Local Operations team is responsible for the recruiting, onboarding, support and training activities for our Shoppers. As Operations Specialist, you will focus on a specific selection of Italian cities, managed by the related Squad, and support all the necessary processes to grant a high quality level for our service.Shoppers Onboarding and Monitoring activitiesCalls to wannabe Shopper to understand if they are eligible to cooperate with usPaperwork and document checks to formalize the cooperationManagement of Shoppers contractsManagement of Shoppers KitShoppers profiles setupDaily point of contact for Shoppers giving them support and listening to their needsSupport and information sharing to Shoppers who want to register a VATChurned shopper weekly touch point for debt collection and understand reasonsDaily monitoring and management of inbound mail from ShoppersShoppers Retraining and QualityRetraining management for Shoppers who should improve their performanceLive daily webinars for newbies ShoppersConstant confrontation with the Area Manager to improve Shoppers quality and find solutions to local problemsRequirementsWork ExperiencePrevious experience in customer/quality oriented roles is required.Hard skillsYou have a good proficiency with Office (especially with Excel);Your English knowledge is upper intermediate (B2).Soft skillsYou have good communication skills;You are quality-oriented and work with great accuracy and attention to details;You can multitask;You are a team player.Everli is proud to be an equal opportunity employer. We foster an inclusive and diverse workplace. No matter who you are, what you look like or how many years ago you started your career: you will always be welcome in our team. Just like in a grocery store, diversity is richness#J-18808-Ljbffr


  • HR Operations Specialist

    3 settimane fa


    Milan, Italia Motork A tempo pieno

    HR Operations Specialist (Internship) - Milano - MotorkWhat you can expect from the recruitment process:HR interviewSeniority Level: InternshipMotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based...


  • Milan, Italia Everli A tempo pieno

    Operations SpecialistFor our headquarter in Milan, we are looking for an empathic, accurate and quality-oriented Operations Specialist to join our Local Operations Team.In this role, you will have full ownership of the back-office tasks related to Shoppers’ activation, executing a rich set of tasks with great accuracy (for instance, paperwork collection,...


  • Milan, Italia Motork A tempo pieno

    Junior HR Operations Specialist - Milano - MotorkWhat you can expect from the recruitment process:HR interviewSeniority Level: InternshipMotorK is the leading sales and marketing technology company in Europe, specialised in the automotive sector. At MotorK our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based...


  • Milan, Italia Euronet – EFT Segment A tempo pieno

    Euronet seeks to employ a Junior Operations Specialist to support and oversee the operational activities of our ATM network throughout Italy.The successful candidate will be based in the Milan office and will be part of a Global Operational organization.Responsibilities: Collaborate with third-party service providers to ensure the daily management of the ATM...

  • Operations Specialist

    7 giorni fa


    Milan, Italia Aretè & Cocchi Technology A tempo pieno

    Smart Clinic Spa, una nuova joint venture tra il Gruppo San Donato e Generali, è specializzata nella gestione e nello sviluppo di poliambulatori su tutto il territorio italiano. Con l'obiettivo ambizioso di creare una rete di circa 100 presidi medici entro il 2030, ci impegniamo a offrire un servizio sanitario d’eccellenza per pazienti e aziende. Per...


  • Milan, Italia Aretè & Cocchi Technology A tempo pieno

    Smart Clinic Spa, una nuova joint venture tra il Gruppo San Donato e Generali, è specializzata nella gestione e nello sviluppo di poliambulatori su tutto il territorio italiano. Con l'obiettivo ambizioso di creare una rete di circa 100 presidi medici entro il 2030, ci impegniamo a offrire un servizio sanitario d’eccellenza per pazienti e aziende. Per...

  • Operations Specialist

    5 giorni fa


    Milan, Italia Banca AideXa A tempo pieno

    Essere la fintech bank di riferimento per le micro e piccole imprese italiane, offrendo esperienze finanziarie digitali e innovativeCosa abbiamo fatto fino ad ora?Siamo una fintech che cresce velocissima! In soli quattro anni abbiamo ottenuto la licenza bancaria, siamo stati tre volte tra LinkedIn Top Startups (al 1°, 2° e 3° posto), abbiamo lanciato 7...


  • Milan, Italia Banca AideXa A tempo pieno

    Essere la fintech bank di riferimento per le micro e piccole imprese italiane, offrendo esperienze finanziarie digitali e innovativeCosa abbiamo fatto fino ad ora?Siamo una fintech che cresce velocissima! In soli quattro anni abbiamo ottenuto la licenza bancaria, siamo stati tre volte tra LinkedIn Top Startups (al 1°, 2° e 3° posto), abbiamo lanciato 7...


  • Milan, Italia Synergie Italia A tempo pieno

    DESCRIZIONE AZIENDA Synergie Italia Spa, filiale di Milano Cadorna, ricerca per società facente parte di un grande gruppo sanitario privato leader nel settore, una figura da inserire in qualità di: OPERATIONS SPECIALIST POSIZIONE La risorsa sarà inserita presso la direzione operativa e, riportando al Direttore Operativo, si occuperà di: - Messa a...


  • Milan, Italia AniCura Italy A tempo pieno

    Job Description: Financial Operations Specialist - Banche e TesoreriaAniCura è uno dei principali player europei di servizi veterinari di alta qualità. Fondata in Svezia nel 2011, AniCura è cresciuta ogni anno a doppia cifra ed è oggi presente in 14 Paesi europei con 450 Cliniche Veterinarie; con un team di 11.000 collaboratori, ci prendiamo cura di...


  • Milan, Italia Allcore spa A tempo pieno

    Il gruppo finanziario Allcore spa, quotato in Borsa a Milano, è alla ricerca di un/una Partnership & Operations Specialist - P.IVA.A diretto riporto del Responsabile delle Partnership di Gruppo, la risorsa si occuperà di acquisire e gestire nuovi Partner commerciali e segnalatori, per generare nuove opportunità di business su Soluzione Tasse.La risorsa...


  • Milan, Italia Allcore spa A tempo pieno

    Il gruppo finanziario Allcore spa, quotato in Borsa a Milano, è alla ricerca di un/una Partnership & Operations Specialist - P.IVA.A diretto riporto del Responsabile delle Partnership di Gruppo, la risorsa si occuperà di acquisire e gestire nuovi Partner commerciali e segnalatori, per generare nuove opportunità di business su Soluzione Tasse.La risorsa...


  • Milan, Italia ION A tempo pieno

    THE ROLEThe Sales Operations Specialist helps the business development process to develop and shape complex and challenging initiatives to bring offers for our financial services clients. Working directly with LIST senior management and potential clients, the Specialist supports all aspects of the business development process from a back-office point of view...


  • Milan, Italia ION Group A tempo pieno

    THE ROLEThe Sales Operations Specialist helps the business development process to develop and shape complex and challenging initiatives to bring offers for our financial services clients. Working directly with LIST senior management and potential clients, the Specialist supports all aspects of the business development process from a back-office point of view...


  • Milan, Italia Golden Agri-Resources A tempo pieno

    Have you developed a couple of years in logistics, do you have some understanding of incoterms, commodities flow or pure logistic? Are you very organized, stress resistant and have eye for details, and do you work well in excel? Are you looking for a next challenge on your career path?If you do, read further!Our newly opened GAR Italy is looking for a...


  • Milan, Italia Euronet – EFT Segment A tempo pieno

    Euronet seeks to employ an Operations & Procurement Specialist to support and oversee the operational activities of our ATM network throughout Italy.The successful candidate will be based in the Milan office and will be part of a Global Operational organization.KEY RESPONSIBILITIES:Coordinate third-party service providers (installation, security,...


  • Milan, Italia everli.com A tempo pieno

    For our headquarter in Milan, we are looking for a Support & Live Operations Specialist with a strong customer empathy mindset, team working attitude and great communication skills.The candidate will join our Support and Live Operations team, focusing on the Italian market.The team works on two separate areas: Live Operations - which includes Live Chat with...


  • Milan, Italia Randstad Italia SpA A tempo pieno

    Randstad Italia SpA is seeking an Administration Specialist to support one of our clients, a global leader in the telecommunications sector. We are looking for a highly organized, proactive professional who excels in dynamic environments and has strong problem-solving skills. As an Administrative Specialist, you will ensure the smooth functioning of the...


  • Milan, Italia Value Group A tempo pieno

    Revenue Operations Specialist | Milan (Aviation Services Market)With a passion for revolutionizing travel since 2001, Value Group is the Italian leading company dedicated to delivering seamless, tech-driven solutions for IROPs management, passengers' care, and crew management. Complementing our innovative software solutions, we have created dedicated layover...


  • Milan, Italia Value Group A tempo pieno

    Revenue Operations Specialist | Milan (Aviation Services Market)With a passion for revolutionizing travel since 2001, Value Group is the Italian leading company dedicated to delivering seamless, tech-driven solutions for IROPs management, passengers' care, and crew management. Complementing our innovative software solutions, we have created dedicated...