AI & Automation Specialist (Copilot, Power Platform)

Why SoftwareOne?

Tutti i potenziali candidati sono incoraggiati a leggere l'intera descrizione del lavoro prima di candidarsi. SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have the opportunity to grow, explore new possibilities, and build a career that’s uniquely yours, while helping shape what’s next in technology.

The role

Are you passionate about GitHub Copilot, Copilot Studio, and Power Automate, and eager to drive AI-powered transformation across the business?

Do you thrive on turning ideas into intelligent automation solutions that improve productivity and create real businessvalue?

Want to join SoftwareOne and be part of a collaborative, international environment that supports your growth and success?

Practical Information: Location:

Milan, Italy|

Work Arrangement:

Hybrid |

Visa Requirements:

Valid working visa for EU |

Language Requirements:

Professional/fluentlevel Englishand Italian, both written and verbal

We are looking for an experienced

AI & Automation Specialist

with strongexpertisein at least two of the following technologies:

GitHub Copilot, Copilot Studio, and Power Automate . In this role, you will partner with business and technology teams to identify automation opportunities, design innovative AI-driven solutions, and accelerate the adoption of Copilot and Power Platform capabilities across the organization. Your work will help streamline processes, enhance productivity, and drive digital transformation through low-code and no-code technologies.

KeyResponsibilities

Design, develop, and implement automation solutions using Power Automate (cloud and desktop flows)

Build and manage Copilot solutions (M365 Copilot and Copilot Studio) for business use cases (chatbots, conversational agents, agentic workflows)

Support development teams in adopting GitHub Copilot and AI-assisted coding best practices

Analyze business processes to identifyautomation and optimization opportunities

Define governance, security, and best practices for Copilot and Power Platform usage

Collaborate with business stakeholders to gather requirements and define use cases

Deliver training and enablement activities for both end users and technical teams

Monitor performance, adoption, and cost of implemented solutions

What we need to see from you

Hands-on experience with

Power Automate ,

Power Apps ,

Dataverse ,

Copilot Studio , and at least one of

GitHub Copilot

or

Microsoft 365 Copilot

Experience designing integrations using

REST APIs ,

JSON , and standard or custom connectors

Familiarity with

Microsoft Azure , including exposure to

Azure OpenAI

or other AI services

Working knowledge of

Python, JavaScript, or C# , along with

GitHub ,

Azure DevOps , and CI/CD practices

Understandingbusiness processes across functions such as finance, HR, sales, and operations, with experienceidentifyingautomation and optimization opportunities

Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to deliver automation solutions in international, cross-functional environments

Nice-to-have experiencewith

Microsoft Fabric ,

Power BI ,

Power Platform governance, security and compliance , enterprise-scaleautomationor AI adoption programs

Relevant Microsoft certifications (PL-900, PL-200, PL-400, AI-900, or similar)will be a plus

What we offer You will be part of a collaborative, international environment where your ideas matter, your expertise is valued, and your growth is actively supported. We welcome diverse perspectives and encourage everyone to bring their authentic selves to work. Our company benefits vary based on your location, but always include:

Global company culture: We defined our 6 core values through our company culture ( )

Structured onboarding and mentoring, with a dedicated mentor supporting your successful start

President’s Club, recognising outstanding contributions through peer and leadership appreciation

Lifelong learning, with access to continuous training and professional development opportunities

Hire to Grow, our commitment to internal mobility, feedback culture, and long-term career development

Job Function Software & Cloud

Accommodations Softwa