Housekeeper (Governante)

HOUSEKEEPER (Governante)San Clemente Palace Venice – www.sanclementepalace.itThis majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice. Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions. Serenity permeates the hotel’s exclusive environment, enhanced by the heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids’ club – ensuring an unforgettable stay. The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of indoor and outdoor event spaces invite guests to create truly memorable experiences.Role DescriptionAs Housekeeper (Governante), you will ensure that guest rooms, suites, and public areas uphold the highest standards of cleanliness, presentation, and luxury that define San Clemente Palace Venice. This role requires meticulous attention to detail, excellent organizational skills, and a strong commitment to delivering exceptional guest experiences. You will work both independently and within the housekeeping team to ensure comfort, safety, and satisfaction for all guests.Your main responsibilities will include:Guest Room & Suite CleaningCleaning and preparing guest rooms and suites according to hotel standards, including bed making, bathroom cleaning, dusting, vacuuming, and replenishing amenitiesHandling daily turndown service, VIP preparations, and special guest requestsEnsuring all linens and terry items meet hygiene and presentation requirementsPublic Area & Back-of-House UpkeepMaintaining cleanliness in corridors, service areas, and designated public spacesReporting maintenance issues, safety risks, or damaged items promptly to supervisorsGuest Interaction & ServiceResponding quickly and courteously to guest requests to ensure a seamless, luxurious stayMaintaining a polished, professional appearance in accordance with grooming standardsOperational SupportFollowing daily room assignment sheets and completing tasks within expected time framesUsing cleaning equipment, tools, and chemicals correctly and safelyTracking and reporting low-stock items such as amenities, linens, and cleaning suppliesHealth, Safety & Cleanliness StandardsAdhering to hygiene, sanitation, and safety regulations, including PPE use when requiredFollowing all hotel SOPs and LQA service standardsWhat We’re Looking ForPrevious experience as a room attendant or housekeeper in a luxury hotel (preferred)Strong attention to detail and commitment to high-quality workAbility to work efficiently in a fast-paced environment, especially during high occupancyProficiency in Italian and basic communication skills in English; additional languages are a plusFlexibility to work weekends, holidays, and varying shiftsWorking ConditionsBased on San Clemente Island; daily boat transfers are part of the routineFlexible schedule including weekends, holidays, and peak seasonal periodsWhat We OfferA key operational role within one of Europe’s most prestigious luxury propertiesOpportunity to contribute to a stunning historical resort immersed in art, culture, and heritageCompetitive compensation and benefits packageProfessional development and training opportunitiesAccommodation, meals, uniform, and on-property benefitsA dynamic, supportive, and international team environmentApply NowReady to help create an immaculate guest experience in one of Venice’s most iconic luxury hotels? Send your CV and cover letter to: recruitment@sanclementepalace.it