Client Advisor
4 settimane fa
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. We are currently looking for Full Time Client Advisors to join our Diesel Flagship Store in Milano San Babila. Who you areAuthentic, passionate trusted client advisor: an intuitive sales associate with a passion for style. A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision. Courageous with ideas and innovative in your approach, always ready to grow and learn.Key ResponsibilitiesWelcome and assist each client providing an excellent in-store experience at all times. Be a master at storytelling and at the art of asking engaging questions. Create a long‑term authentic bond with clients by making them feel the experience is truly about them. Deal effectively with customer complaints by liaising with the line manager when necessary. Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results. Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs. Prove Brand and product knowledge. Ensure and maintain the shop floor and visual display high standard, complying with company operational guidelines and stock procedures. Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor. Think innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors. Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives - Manage and drive sales by understanding client desires and create a hand‑crafted experience for the client to achieve the best sales performance.Key RequirementsPrevious experience in sales roles is a plus; experience in structured Fashion Luxury/Retail Companies is a plus; passionate in Retail, Client service and commercial mindset. Excellent understanding of the luxury sector and product sensitivity. Strong communication skills. Willingness to evolve in the organization, willingness to relocate is a plus. Digitally aware and open to new ways of working. Strong competencies in decision making, strategic thinking, financial acumen, innovation, focus on customer and execution.What We OfferA competitive commissions system. A range of development opportunities in Diesel and OTB group Store network in Italy and abroad. A generous employee discount on Diesel and OTB group Brands. An awesome, young and dynamic team. A highly inclusive working environment. Lunch vouchers for each working day.#SalesAssistant #DSL #J-18808-Ljbffr
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Client advisor
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Rome, Italia FERRAGAMO A tempo pienoPLAY YOUR PART. EVOLVE ICONIC.Embrace the opportunity to enhance the Customer Experience.At Ferragamo, we're more than just building a Brand We’re redefining luxury fashion.Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that...
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Rome, Italia Gi group spa filiale di lucca A tempo pienoOverviewA luxury retail company in Forte Dei Marmi is seeking a Client Advisor to assist in sales and manage customer relationships. The ideal candidate will have previous experience in similar roles with a strong emphasis on customer focus.ResponsibilitiesManaging client interactionsCash handlingFostering customer loyaltyBenefitsThe position offers a...
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Client Services Advisor
2 settimane fa
Rome, Italia Fendi A tempo pienoMissionAs a Client Services Advisor (CSA) you will be a member of the Fendi Client Services Hub and you will be responsible for providing best-in-class customer service and omnichannel support, meeting and exceeding planned KPIs, including sales and quality targets.You will do so by listening and responding to each client in a personalized, efficient and...
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Client Services Advisor
1 settimana fa
Rome, Italia Fendi A tempo pienoMissionAs a Client Services Advisor (CSA) you will be a member of the Fendi Client Services Hub and you will be responsible for providing best-in-class customer service and omnichannel support, meeting and exceeding planned KPIs, including sales and quality targets.You will do so by listening and responding to each client in a personalized, efficient and...
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Rome, Italia Fendi A tempo pienoMissionAs a Client Services Advisor (CSA) you will be a member of the Fendi Client Services Hub and you will be responsible for providing best-in-class customer service and omnichannel support, meeting and exceeding planned KPIs, including sales and quality targets.You will do so by listening and responding to each client in a personalized, efficient and...
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Rome, Italia Valentino A tempo pienoA luxury fashion brand is looking for a motivated Client Advisor for their boutique in Rome, Piazza di Spagna. The successful candidate will have retail experience and be fluent in both English and Italian. Responsibilities include mastering the client journey, engaging with clients, and delivering impeccable service throughout the sales process. The role...
