Food & Beverage trainee

1 settimana fa

Rome, Italia Hilton Worldwide, Inc. A tempo pieno

Job Description - Food & Beverage Trainee (HOT0B3VY)

Work Locations

Hilton Rome Eur La Lama
Viale Europa 287
Rome 144

A Food & Beverage Trainee is responsible for supporting in delivering an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request.

What will I be doing?

As a Food & Beverage Trainee, you are responsible for supporting in providing an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Ensure the customers' dining experience is one to remember
  • Maintain a high profile during service while being polite and helpful
  • Take instruction from the chefs and senior waiters, anticipate their requirements
  • Keep your station clean and clear at all times
  • Issue additional cutlery/glasses, bread, and butter as required
  • Run trays from the server to the station
  • React promptly and deal with any spillages or breakages
  • Communicate any issues to the station waiter/restaurant Manager
  • Clean stations and be aware of waiter needs
What are we looking for?

A Food & Beverage Trainee serving Hilton Brand hotels and vacations is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Maintain a high customer service focus by approaching your job with customers always in mind
  • Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues
  • Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performance
  • Be flexible, responding quickly and positively to changing requirements
  • Maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all

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