Digital Sales Manager

## Digital Sales ManagerPresenta candidaturalocations: Italy, Milanotime type: Light Fridayposted on: Offerta pubblicata 3 giorni fajob requisition id: JR For 45 years, we have been the benchmark for digital innovation in Italy — and today, across Europe as well.More than technology: we are the partner that transforms the way businesses work, grow, and compete.

Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa opportunità, riportate di seguito.

From human resources management to digital payments, from electronic invoicing to customer relationship management, we design tailored solutions that go to the heart of business processes, making them more efficient, faster, and smarter.Our mission is simple yet ambitious: to
bring the value of digital transformation to every business
, whatever its challenge.

We do this by putting the customer at the center of everything — not as a tagline, but as a daily working method.We are looking for a
Digital Sales Manager
to lead a complex digital sales organization across three interconnected streams:
Outbound Campaign-based Sales/inside Sales
,
Specialist/Collaborative Sales
, and
Digital Self-service Channels
.You will drive performance across telesales campaigns, specialist support to field sales, and online sales channels, ensuring efficiency, conversion, and continuous optimization.In this role, you will combine a
strong analytical and data-driven mindset
with
managerial leadership
, overseeing both internal teams and external partners within a highly performance-oriented environment.
Your role at a glance:
* Lead a
structured sales organization
across multiple locations (Milan, Bologna, Tuscany).
* Directly manage a layer of
team leaders (manager of managers)
responsible for operational teams.
* Drive
sales performance through outbound campaigns
, managing the full funnel (contacts, conversion, productivity, ROI).
* Oversee
external vendors and telesales providers
, ensuring efficiency, quality, and alignment with internal standards.
* Implement and monitor a
data-driven sales model
, leveraging KPIs, dashboards, and analytics to optimize performance.
* Strengthen a
collaborative selling model
, working closely with other sales channels to increase share of wallet.
* Develop team capabilities, particularly among
junior managers
, bringing structure, discipline, and scalable processes.
What skills are we looking for?
* Degree in Business, Economics, Engineering, or equivalent.
* 8–10 years of experience
in sales management roles, preferably within:
* Digital sales / inside sales / telesales
* Structured outbound campaign environments
* B2B contexts with
high-volume, fragmented customer bases (SMBs / prosumers)
* Proven experience as a
manager of managers
, leading structured teams
* Strong experience in
sales funnel management, campaign performance, and conversion optimization
.
* Advanced analytical capabilities and strong data-driven mindset
: ability to define KPIs, analyze performance, identify patterns, and drive continuous improvement.
* Experience managing
external vendors and outsourced sales teams
.
* Exposure to
digital/self-service sales channels (e-commerce, online funnels)
is a plus.
* Ability to work across
different sales models
: efficiency-driven outbound and collaborative selling.
* Fluent English and Italian.Skills matter — but they're not enough.

We look for
leaders
who
embrace challenges
as catalysts for growth and who
bring our values to life throu
gh the way they work:
* ENTREPRENEURSHIP
— the engine behind everything we do.

We push to excel, innovate, and raise the bar — for ourselves and for the company.

We are proactive, accountable, and customer-obsessed, always ready to challenge the status quo and deliver extraordinary results.
* INNOVATION
— our north star.

We navigate a world rich in diverse experiences, knowledge, and perspectives — and we're not afraid to experiment or fail.

We build environments where bold ideas thrive.
* INCLUSION
— the foundation of how we relate to one another.

Every individual brings a unique story and perspective.

We champion a workplace where those differences aren't just accepted — they're valued.
What
we
offer
:
We believe that our relationship with people is built on trust, clarity of goals, and full autonomy in how to achieve them.

This is what naturally shapes our way of working and everything that comes with it: from Light Friday — no work on Friday afternoons — to the benefits that refl