Spa Manager

Company DescriptionHABITA79 Pompeii - MGallery Collection is a boutique hotel nestled in a beautifully restored early 20th-century building. Surrounded by lush gardens and featuring a sleek rooftop, the hotel offers captivating views of the Pompeii Archeological Site and Mount Vesuvius. Following a meticulous renovation, HABITA79 combines modern, tailored design with a refined and polished elegance. The property is a unique destination for travelers seeking luxury and historic charm, located in the heart of Pompei.Role DescriptionThis is a full-time, on-site position located in Pompei for a Spa Manager.The Spa Manager will oversee the daily operations of the spa, ensuring impeccable service and high levels of customer satisfaction. The role involves managing staff, monitoring the budget, maintaining spa facilities, and promoting spa services. The Spa Manager will also focus on enhancing the guest experience by implementing best practices in customer service and introducing innovative skin care and wellness treatments.QualificationsStrong skills in Spa Management and operational oversightProven experience in ensuring Customer Satisfaction and providing exceptional Customer ServiceProficiency in Budgeting and cost managementKnowledge of Skin Care techniques and wellness practicesExcellent leadership, organizational, and communication skillsAbility to lead and inspire a team to deliver superior serviceRelevant certifications in spa or wellness management are a plusFluency in Italian and English is advantageous