Groups Meetings

Job Description - Groups Meetings & Events Sales Executive (HOT0B6NX)

HOT0B6NX

Hilton Lake Como, Via BORGOVICO 241, Lombardia/Como, Como IT 22100

A Group, Meeting, and Events (GME) Sales Executive will maximise revenue opportunities in the areas of group reservations, meetings, and events by driving sales leads and increasing conversions.

As a Group, Conference, and Events (GME) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions. The GME Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, you will perform the following tasks to the highest standards:

1. Receive and convert incoming enquiries to achieve targets and maximize revenue
2. Seek opportunities to increase sales and conversions within the team
3. Focus on a consistently executed up-selling approach
4. Build strong relationships with customers to fully understand their needs
5. Arrange and carry out hotel show rounds
6. Support the complete administration and execution of all planned events
7. Participate in hotel promotional activities

A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our guests and collaborating with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

1. 1-2 years experience in Sales or Conference, meeting, and events
2. Strong selling skills and ability to identify customer needs and close deals effectively
3. Good organisational and administration skills
4. Positive attitude and good communication skills
5. Commitment to delivering a high level of customer service
6. Confident telephone manner
7. High level of IT skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

1. Knowledge of hotel property management systems
2. Demonstrated previous experience working in Sales or Conference and Events function
3. Qualification, degree, or certification in a relevant field

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing team members are at the heart of it all