Coordinatore Patient Care

1 giorno fa

Rome, Italia Robert Walters A tempo pieno

Per un importante multinazionale operante nel settore medicale stiamo ricercando un/una responsabile del coordinamento e sviluppo dell'area front desk per una nota struttura ospedaliera in continua evoluzione. La persona si occuperà di gestire, guidare e far evolvere con pensiero strategico, un team di oltre 40 persone. Key Points: Coordinamento Operativo di un cospicuo team di lavoro / front care Gestione e supervisione del team Presidio della \"Customer Journey\" in struttura (gestione problematiche, lamentele, situazioni complesse) Pensiero strategico e proattività: ottimizzazione dei processi, strategie per implementare al massimo l'esperienza del cliente Completano il profilo: Forti doti di leadership con pregressa gestione di figure operative simili, oltre le 20 persone Gestione di conflitti e proattività continua Visione profonda volta ad individuare le potenzialità di ogni singolo riporto gerarchico Innovazione proattiva e strategicaSede di Lavoro: Milano, provincia

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